Patient Coordinator

Patient Coordinator About The Role

As a Patient Coordinator, you will play a key role in creating a welcoming and seamless experience for our patients and their families. Your responsibilities would include, but not be limited to the following:

• Greeting patients and guests with a warm, professional demeanor
• Explaining treatment plans clearly and confidently
• Presenting payment options and assisting patients with financial arrangements
• Managing incoming calls with excellent phone etiquette and assessment skills
• Supporting clear and positive communication between management and staff
• Coordinating patient scheduling to optimize daily workflow and staff productivity
• Ensuring daily tasks, office objectives, and production goals are met
• Assisting with inside and outside marketing initiatives
• Preparing and submitting clean insurance claims

We’re seeking someone who is personable, dependable, and thrives in a busy office setting. You should enjoy working with children and families, value teamwork, and be committed to maintaining the highest level of customer service and professionalism.

High school diploma or equivalent
• Minimum 1 year of dental front office experience
• Knowledge of dental terminology
• Basic computer proficiency (dental software, Word, Excel)
• Strong communication skills
• Ability to make informed decisions with or without supervision
• Reliable, punctual, and self-motivated
• Texas Medicaid experience (Preferred)
• Bilingual in Spanish (Preferred)

• Knowledge of dental plans and insurance terminology
• 2+ years of dental office experience
• Outgoing, approachable, and patient-focused
• Strong organizational and administrative skills
• Demonstrated ability to provide exceptional customer service

We offer a comprehensive benefits package, including:

• 401(k) and 401(k) matching
• Medical, dental, and vision insurance
• Life and Health insurance
• Paid time off

In person – San Antonio, TX 78251