Veterinary Client Service Representative

Customer Service Representative

Schedule: Full‑time position with four 10‑hour shifts per week, including day and evening shifts. Weekend and holiday availability is required.

Shift differential: We offer a shift differential for weekend shifts*.

Location: Thrive Pet Healthcare Specialists San Antonio, 2426 Ceegee St, San Antonio, TX 78217.

The Customer Service Representative is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times. The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face.

• Recent experience as a veterinary receptionist or medical office receptionist
• Exceptional customer service and communication skills
• Is self‑motivated and able to work independently
• Is a great team player
• Has experience with answering multi‑phone lines
• Has basic knowledge of Microsoft Office
• Is familiar with standard office equipment
• Can problem‑solve
• Weekend and holiday availability is required

• Answer phones and greet clients and patients
• Accurately enter client information, collect payments, and print receipts
• Maintain an individual cash box which is to be balanced at the end of each shift
• Consistently provide exceptional customer service in a positive manner

Benefits: Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k) matching, paid time off, pet benefits, and much more!