Mission Driven Team Customer Support Specialist

Join Our Mission Driven Team as a Customer Support Specialist

Join to apply for the Join Our Mission Driven Team as a Customer Support Specialist role at Disability Services of the Southwest/Lifespan Home health

Spread Cheer This Season with a Career That Makes a Difference

Location:

Texas (CDS in Texas)

Position:
Customer Support Specialist

Salary Range: $33,280 – $37,440 annually

Company:
Consumer Directed Services in Texas (CDS)

At CDS in Texas
, we empower individuals with disabilities to self-direct their care and live more independently. Our team is the heart of our mission—compassionate, dedicated, and committed to supporting the families we serve.

• Answering and triaging inbound calls and emails with professionalism and empathy
• Providing in-person support to members visiting the office
• Assisting with employment verifications and general inquiries
• Maintaining accurate member data and updating demographics
• Disbursing documents to appropriate departments
• Supporting multiple departments with a variety of administrative tasks

• High school diploma or GED
• 1+ year of call center experience (required)
• 1–2 years of experience in a healthcare setting (preferred)
• Bilingual in Spanish (highly preferred)
• Strong interpersonal, problem-solving, and multitasking skills
• Ability to type 35 WPM with 80% accuracy
• A positive, team-oriented attitude and a commitment to confidentiality

• Be part of a mission-driven organization that truly changes lives
• Work with a supportive and compassionate team
• Enjoy a dynamic and engaging work environment
• Make a difference in the lives of individuals and families across Texas

Take the next step in your career and join a team that’s making a real impact.

Apply online at:(Use the "Apply for this Job" box below)..org

Or submit your resume directly:
Apply Here

This holiday season, unwrap a career filled with purpose, compassion, and community impact