Veterinary Client Service Representative

Description

Customer Service Representative

Schedule:

Full-time position with four 10-hour shifts per week, including mid and evening shifts. Weekend and holiday availability is required.

Thrive Pet Healthcare Specialists San Antonio: 2426 Ceegee St, San Antonio, TX 78217

* We offer a shift differential for weekend shifts
* The Customer Service Representative is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times. The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face.

Our ideal candidate:

* Recent experience as a veterinary receptionist or medical office receptionist

* Exceptional customer service and communication skills

* Is self-motivated and able to work independently

* Is a great team player

* Has experience with answering multi-phone lines

* Has basic knowledge of Microsoft Office

* Is familiar with standard office equipment

* Can problem-solve

* Weekend and holiday availability is required

Job responsibilities include, but are not limited to:

* Answer phones and greeting clients and patients

* Accurately enter client information, collect payments, and print receipts

* Maintain an individual cash box which is to be balanced at the end of each shift

* Consistently provide exceptional customer service in a positive manner

Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k) matching, paid time off, pet benefits, and much more!