Personal Insurance Strategic Partner Program Manager

Partner Program Manager - SM07HE
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
Strategic Partner Program Manager (Partner Manager) is a key driver in advancing The Hartford’s Personal Lines & Distribution Strategy.  In this dynamic, high-impact role, you will be at the forefront of shaping the financial success and operational excellence of our national personal lines programs. You’ll take full ownership of driving the performance and growth of key partnerships with organizations that have a significant, country-wide reach.

As the central coordinator and strategic leader of these critical relationships, you will ensure that every partnership not only aligns seamlessly with our broader corporate vision but also enhances our competitive edge in the market.

Your role will involve crafting and executing strategies that optimize partner performance, identifying new opportunities for collaboration, and ensuring that each partnership contributes meaningfully to The Hartford’s growth  this position, you will be a key advocate for innovation and continuous improvement, leveraging data-driven insights and market trends to influence decision-making and drive impactful outcomes. Your ability to collaborate across teams, negotiate win-win scenarios, and build long-term, value driven partnerships will be essential propelling our national footprint and delivering exceptional value to both our partners and customers.

The Program Manager will report to the Vice President Personal Lines, the Program Manager can be based remotely within the United States. ~ 35% travel to business partners is required.

Responsibilities:  
• Oversee the management of our established national programs and strategically assigned partners to drive both our financial success and long-term objectives.  
• Contribute to the development of a cohesive strategy, strategic roadmap, and implementation plan to achieve targeted growth, profitability, and strategic objectives across our national programs and designated partners.

• Cultivate and strengthen strategic relationships with key corporate leaders of the organizations, fostering collaboration and ensuring alignment with business objectives. Engage in regular communication to understand their needs, identify opportunities for partnership, and drive mutual growth and success.  
• Gain a comprehensive understanding of the organizational leadership hierarchy, identifying where deeper engagement is warranted and determining which leadership levels necessitate additional executive support.

• Cultivate strong relationships with personal lines leaders, field sales leads, and sales representatives, ensuring they remain well-informed and aligned with the structure and strategy of our national partners and programs.

• Conduct quarterly touchpoint meetings with key personal lines leaders, field sales leads, and sales representatives, to provide status updates on key initiatives and partner performance, while also serving as a strategic thought partner on both strategy and execution.

• Collaborate with national partner leaders to craft a bold, strategic vision for sustainable and profitable long-term growth.

• Design and implement nationwide initiatives to advance The Hartford’s Personal Lines & Distribution Strategy, driving and delivering these efforts both internally and externally countrywide.

• Deliver monthly production reports and communications to national partnerships, emphasizing key areas of opportunity for strategic focus.

• Provide compensation reporting on any national special deals or incentives in place with national partners.

• Leads the preliminary stages of compensation negotiations with national partners and collaborates with agency compensation teams to develop budget-aligned scenario models.  Engages with personal lines leadership to provide recommendations and finalize the compensation strategy with national partners. Leads negotiations and external…