Account Manager; Group

Overview

About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with peace of mind by protecting what matters most through unrelenting advocacy and tailored insurance solutions. Our growing team across North America represents a diverse group of entrepreneurs and leaders recognized for excellence in the insurance community.

Why Choose HUB? Throughout our network of more than 650 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that positions our employees for longevity and success. We invest in the future of our employees with opportunities for growth and development, fostering an entrepreneurial culture that empowers our people to serve clients and our organization while expanding industry knowledge.

We are currently seeking a Benefits Account Manager to join our Employee Benefits Insurance team. You will serve Benefits clients (large groups of 100+), including both client companies and their employees. Working within a service team of Account Managers, Account Executives, Account Coordinators, Marketing Analysts, and others, along with consultants/sales producers, the Benefits Account Manager delivers a client experience that meets the agency’s quality and service standards.

This position is in downtown San Antonio, TX. After onboarding, a hybrid (3 days in the office, 2 days remote) schedule is available.

• Serve Benefits clients (100+ employees) and support client companies and their employees.
• Lead pre-renewal, renewal, and enrollment processes.
• Act as a resource to clients on daily service needs, current market conditions, and regulatory changes.
• Coordinate with a service team and consultants to deliver high-quality client experiences.

• 3+ years of employee benefits experience, including group medical, dental, vision, life, disability, and ancillary products. Self-funded plan experience is a plus.
• Strong customer service skills with excellent verbal and written communications.
• Proficiency in computer software applications (Excel, Word, Outlook, Teams, Adobe). Experience with Benefit Point and Image Right is helpful. Bilingual in English and Spanish is helpful.
• Texas General Lines Life & Health insurance license required within 60 days of employment and maintained throughout employment.

• Team matters:
  We believe diverse talents working collaboratively produce great work and provide a superior client experience.
• Expertise matters:
  We are recognized for delivering value and developing people.
• You matter:
  We value your voice at work and support work/life harmony.

Department:
Account Management & Service

Required Experience:

2-5 years of relevant experience

Required Travel:
Negligible

Required

Education:

High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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