Account Manager

This position requires access to export-controlled information. Therefore, only U.S. persons (U.S. citizens, and lawful permanent residents) will be considered.

At Cox Manufacturing, we combine precision machining excellence with a mission to serve others. Our vision is to deliver top-tier small part production services, support a high quality of life for our employees, and be a positive influence for Christ, guided by Colossians 1:10. We’re not perfect, but we’re committed to walking with purpose and integrity.

Our core values:
Teamwork, Continuous Improvement, Perseverance, and Excellence drive everything we do. If you’re looking for meaningful work in a company that values purpose, we invite you to join our team.

We’re seeking an Account Manager to serve as the primary point of contact for our clients, ensuring their needs are met and expectations exceeded. This role maintains and enhances client relationships while coordinating product and service delivery, resolving issues, and identifying growth opportunities to foster long-term partnerships.

• Maintain and expand profitable customer relationships through effective communication
• Survey customers regularly to evaluate their perception of the company and address concerns
• Manage the full sales cycle from inquiry screening and RFQ preparation through quote follow-up and order conversion
• Enter and maintain accurate customer and job information in company systems
• Coordinate Contract Review meetings and provide exceptional customer service

• Exceptional verbal and written communication skills with proven relationship-building abilities
• Highly organized with sharp attention to detail and accuracy
• Strong teamwork skills, with the ability to contribute positively in a collaborative setting
• Ability to manage changing workload and priorities
• Experience using MS Office Suite (Excel, Word, Outlook)

We ensure regularly assess market data to establish salary ranges. The salary for this role is based on experience and starts at $65,000/year.

Our employees enjoy top tier benefits designed to support their physical, financial, and emotional wellbeing. These benefits include comprehensive medical, dental, and vision plans, a 401(k) plan, life insurance, paid time off with holidays, and various wellness programs. Additionally, we offer career path planning and continuing education to help employees achieve their professional goals.