Senior Business Analyst

Job Description

Insight Global is seeking a highly driven Senior Business Analyst to support one of our Financial Services clients. This BA will work directly with a dedicated product team across three key product lines:
Medicare Supplement, Medicare Advantage, and Prescription Drug.

In this role, the Sr. BA will play a critical part in shaping business requirements, writing user stories, ensuring CMS‑aligned process accuracy, and driving alignment between product, business, and IT teams. They will help translate complex Medicare business rules into actionable technical solutions and support delivery across multiple initiatives impacting member experience, compliance, and plan operations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 3+ years of experience as a Business Analyst supporting a major health provider or payer
• Strong proficiency in Jira; experience writing, refining, and tracking User Stories
• Prior experience supporting a dedicated product team and acting as the liaison between Business and IT

• Previous experience supporting a Medicare Product Line
• Background working within the IT space or on cross‑functional technology projects in a health plan environment
• Familiarity with CMS regulations, enrollment workflows, claims processing, eligibility, or benefit administration within Medicare programs