Assistant Community Manager - Ravinia

Assistant Community Manager – San Antonio area

Location:

San Antonio, TX. Salary: $20.00 - $21.00 per hour.

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally.

Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to provide world‑class service in the rental residential real estate business. To learn more, visit

Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close‑out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

• Complete daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments; preparing daily bank deposits and reconciling bank accounts; preparing financial reports; and processing invoices and payables.
• Operate the property management software (Yardi/One Site) and complete transactions by entering all required fields correctly, updating, and back‑up the system to ensure its integrity.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
• Review and submit invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication among vendor, accounting, and the client/owner as needed.
• Follow the company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
• Process resident move‑outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees (if applicable), and processing the disposition in accordance with established procedures and legal requirements.
• Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Act as the on‑site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make‑ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with company policies, procedures, and business practices.
• Assist in managing the client/owner relationship by meeting with owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.

• Stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas for extended periods.
• Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and up to 50 pounds with assistance.
• Rare or regular travel may be required to assist other properties, attend training classes, business meetings,…