Medical Clerk - ISR Burn Unit

Overview

Medical Clerk - ISR Burn Unit (BAMC ):
Bowhead seeks a Medical Clerk to support the Institute of Surgical Research (ISR) Burn Unit at the Brooke Army Medical Center (BAMC) in San Antonio, TX. The Medical Clerk is tasked with managing patient health records and history, patient information, processing discharge paperwork, and various administrative duties within BAMC at Fort Sam Houston, TX.

Support

Hours:

Sunday - Saturday, 0530 - 1400

• Greet and receive visitors and provide assistance as appropriate.
• Answer telephone calls, take detailed messages, direct calls to appropriate staff, and schedule appointments as needed.
• Transmit, receive, and acknowledge documents, electronic mail, and telephonic messages; deliver time-sensitive information to appropriate staff. Use and manage communication pager and/or intercom system to page staff.
• Prepare and review correspondence and/or reports for clarity, completeness, and grammatical and procedural accuracy.
• Address and mail documents, send and receive faxes, conduct filing, make copies, scan documents, collate, and bind materials for reports and/or distribution.
• Prepare and maintain suspense logs, spreadsheets, and automated files as required by local policy or Division, Department, Branch, or Section Chief. Maintain a current on-call listing, alert rosters, and directories for designated offices and/or agencies.
• Maintain administrative calendar, schedule conferences and meetings, and provide reminders regarding assigned commitments.
• Collect, sort, and deliver incoming correspondence; deliver outgoing correspondence to the designated distribution center. Generate and format reports, forms, and listings; maintain designated forms in stock for office utilization.
• Assist in establishing travel arrangements in accordance with travel regulations and assist in preparing travel orders and/or vouchers.
• Prepare routine and advanced correspondence including letters, memoranda, and reports.
• Maintain accurate records in accordance with BAMC, The Joint Commission (TJC), and departmental directives.
• Operate a variety of computer software packages (Microsoft Office, Word, Excel, PowerPoint) including military-specific programs as required.
• Complete all required initial and annual training in accordance with hospital policy.
• Train incoming Medical Clerks on daily, monthly, and yearly duties.
• Type and review a variety of correspondence, including reports, for clarity and accuracy; fax, file, copy, scan, collate, and bind materials for reports and/or distribution; copy, address, and mail out documents.
• Use knowledge of medical terminology, basic office skills, and local guidance to select, complete, and route requests for patient activities and/or procedures.
• File examination forms, test results, and other required forms in patient medical records, and maintain records in accordance with AR 40-66.

• High school diploma or equivalent required, plus at least 2+ years’ experience in a hospital administrative environment.
• Administrative experience in a government and/or hospital setting highly desired.
• Intermediate level computer knowledge including Microsoft Excel, Outlook, Word, and PowerPoint.
• Ability to work in a fast-paced, deadline-driven office where privacy and confidentiality are critical while working solo or in teams.
• Must be able to pass a pre-employment physical and provide proof of TDAP and Influenza vaccinations prior to employment and update as required.
• Must be able to lift up to 25 pounds; stand and walk for prolonged periods; and be able to twist, bend and squat periodically.

• There are currently no Security clearance requirements; however, qualified candidates must be able to successfully obtain a NACI check to gain access to the facility. Bowhead retains the right to change these requirements due to contractual obligations.
• Due to the location of this work, US Citizenship is a requirement for this location.