Service Administrator - Electrical Contracting

The Service Administrator supports the Service Operations team by providing administrative, coordination, and office support to ensure efficient daily operations. This role is responsible for managing office activities, calendars, documentation, data entry, communication, and meeting support. The Service Administrator plays a key role in maintaining organization, accuracy, and effective communication across internal teams, clients, and vendors.

Enterprise Electrical is a fast-growing commercial electrical contractor specializing in design-build projects. We value integrity, teamwork, respect, and continuous improvement. The Service Administrator contributes to a professional, organized, and service-oriented environment that supports both field and office teams.

Essential Functions, Duties, and Responsibilities Tasks may include, but are not limited to the following:

• Assist with general office management, including answering phones, greeting visitors, managing mail and packages, and maintaining office supplies and equipment
• Support the new hire process by assisting with onboarding logistics and administrative documentation
• Coordinate and manage calendars for executives and team members, including scheduling meetings, appointments, and conference calls
• Assist with travel arrangements and accommodations as needed
• Prepare, format, proofread, and edit correspondence, reports, presentations, and other documents
• Maintain organized electronic and physical filing systems for easy document retrieval
• Perform data entry and maintain accurate records in databases, spreadsheets, and internal systems
• Maintain up-to-date records related to employee information, company assets, client data, and project documentation
• Draft, proofread, and edit emails, letters, memos, and internal communications
• Coordinate communication between internal teams, clients, vendors, and external partners
• Prepare meeting agendas, materials, and presentations
• Assist with meeting coordination, setup, and follow-up activities
• Take meeting minutes and distribute them to attendees as needed
• Support special projects and initiatives, including research, data analysis, and coordination of events or service-related activities

Qualifications Education, Experience, and

Skills Required:

• High school diploma or equivalent

Preferred:

• Associate's degree or coursework in Business Administration, Office Administration, or a related field

Experience Requirements:

• 2-5 years of experience in an administrative, office support, or service coordination role preferred

Required Knowledge, Skills, and Abilities:

• Proficiency in Microsoft Office, including Word, Excel, and Outlook
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Ability to handle confidential information with discretion

Associated Knowledge, Skills, And Abilities

• Ability to work collaboratively with service, operations, and administrative teams
• Strong customer service mindset with professional communication skills
• Ability to prioritize tasks and meet deadlines consistently
• Adaptability and willingness to support evolving business needs
• Commitment to upholding Enterprise Electrical's values and standards

Enterprise Electrical's Core Values & Job Competencies To perform the job successfully, an individual should demonstrate the following job competencies:

• Cooperation/Teamwork - Works collaboratively, supports team goals, and communicates effectively.
• Oral/Written Communication - Communicates clearly, professionally, and accurately.
• Attention to Detail - Completes tasks with accuracy, reliability, and consistency.
• Attendance/Punctuality - Maintains dependable attendance and punctuality standards.
• Managing Work - Plans, prioritizes, and organizes tasks to meet deadlines.
• Results Orientation - Sets goals, follows through on commitments, and achieves outcomes.
• Problem-Solving - Identifies issues, proposes solutions, and takes initiative to resolve challenges.

License/Certification

Preferred: N/A

Working Environment & Conditions/Physical Requirements

• Primarily office-based work environment
• Ability to sit, stand, and work at a computer for extended periods
• Occasional interaction with field personnel, vendors, or clients

Equipment or Machines Routinely Used in This Position

• Computer, Microsoft Office Suite, internal databases, digital communication tools, and standard office equipment

Benefits

• Close-knit, team-oriented work environment
• Medical, Dental, and Vision Insurance
• 401(k)
• Bonus opportunities PTO
• Paid Holidays
• Continuing education opportunities

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