Product and Quality Assistant

Product and Quality Assistant

ArchPoint Group is looking for a Product and Quality Assistant to provide administrative and operational support for Product and Quality Management teams.

The Product & Quality Support Coordinator supports product documentation, customer and system data entry, sample management, and production support to ensure accurate product setup, compliance, and efficient cross‑functional execution.

• Complete, submit, and maintain internal system documentation, including New Item Forms (NIFs), sample request forms, pricing forms, and related product documentation.
• Support customer setup requirements by preparing and submitting Product Information Forms (PIFs) and other customer‑specific documentation.
• Coordinate and support data entry and maintenance within Trace One, OBPS, and other customer‑related systems.
• Coordinate customer and factory samples, including preparing packing lists, organizing shipments, and printing and applying product labels.
• Support first production sample checks as required, including barcode verification and basic compliance confirmation.
• Provide general administrative and operational support to the Product and Quality Management teams to ensure smooth workflow and timely execution of projects.

• Associate’s degree or equivalent work experience preferred.
• 1–3 years of administrative, product support, quality support, or supply chain coordination experience preferred.
• Experience working with product data, documentation, or customer compliance systems is a plus.
• Experience with OBPS and Trace One is a plus.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with product or QA systems such as Trace One or OBPS is a plus.
• Strong organizational, communication, and follow‑up skills.
• Ability to work cross‑functionally with Product, Quality, Operations, and external partners.

Office setting.

• Extended periods of sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds occasionally.

ArchPoint is an equal‑opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. ArchPoint strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

Full‑time (30+ hours per week) employees are eligible for:

• Zero cost employee medical coverage with a zero deductible & copay plan
• Company paid short‑term disability
• Company paid $25,000 life insurance
• 401(k) with 4% company match
• Quarterly bonus program
  
  Wellness Program with incentives
• Three weeks of vacation, one week personal leave & paid company holidays
• On‑Demand Pay

Entry level

Full‑time

Quality Assurance