Front Office Administrative Assistant

Join to apply for the Front Office Administrative Assistant role at Archdiocese of San Antonio – Part‑time.

Work Hours: 8:30 a.m. – 5:00 p.m.

Workdays: Monday – Friday (weekends/evenings as needed)

Location: 202 W French Pl, San Antonio, TX 78210

Mission: The mission of Catholic Charities is to provide for the needs of our community through self‑less service under the sign of love.

Summary: The first point of contact for most clients at Grace Counseling, primary person for outreach efforts and coordinating interns (screening, scheduling, onboarding, and training).

• Perform front desk receptionist duties: serve as primary point of contact for visitors and clients, monitor campus access, answer phones.
• Assist with front desk duties at Grace Counseling: greet visitors, schedule clients, process payments, answer phones.
• Administer the EHR/Charity Tracker/Give PULSE system, input client and provider data, schedule services.
• Coordinate outreach activities: recruit volunteers, prepare materials for shows, and other assigned duties.
• Scan medical records and serve as primary contact for record requests.
• Collect demographics and statistics for Charity Tracker reports, grant proposals, and PQI reporting.
• Act as backup to the Office Administrator for credentialing interns and staff; maximize billing potential.
• Assist staff and interns with case‑note entry and conversion into billable units.
• Complete professional development training in a timely manner.
• Demonstrate sensitivity to the service population’s cultural and socioeconomic characteristics.
• Adhere to daily safety training and protocols; protect the confidentiality of client and organizational information.
• Follow the Code of Conduct and the Faith and Moral Policy.
• Promote a solution‑oriented, collaborative team approach in line with the organization’s mission and vision.
• Perform other duties as assigned by the Senior Director.

• Adaptability
• Advocacy
• Building Collaboration
• Communication
• Solution Oriented

• Education: High school diploma
• Experience: Minimum 3 years in customer service; preferred Medical Billing experience with a background in Behavioral Health Billing or CPT coding (training provided)
• License and Credentials: Reliable transportation, valid driver’s license, clean driving record, valid vehicle insurance, medical billing certification preferred
• Minimum Knowledge and
  
  Skills:
  
  1 year of customer service and office administrative tasks; working knowledge of billing practices, accounting reports, and insurance claims; proficiency with computer software and multi‑line phones (Microsoft Office, Advance
  
  MD/EHR software preferred); grasp of HIPAA standards and Mental Health compliance (obtainable within 3 months of hire); detail‑oriented, organized, self‑motivated, strong written, verbal, critical thinking, and problem‑solving skills

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. Management reserves the right to revise the job description or require different tasks when circumstances change.

Catholic Charities is an Equal Opportunity Employer.

Salary: $15.00 – $18.50