Wellness and Resiliency Coordinator

.The People First culture at Task Us has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at Task Us understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

The  W+R Coordinator provides administrative and logistical support for wellness programming across assigned campaigns and sites. This role plays a key part in maintaining a consistent and effective wellness experience for employees by managing schedules, supporting program logistics, coordinating with vendor partners, and liaising with internal departments. The Coordinator supports overall team operations and ensures smooth implementation of wellness services by assisting with planning, communication, and reporting.

RESPONSIBILITIES INCLUDE:

** Program Coordination & Administrative Support
*** Coordinate and maintain the wellness and resiliency training calendar, ensuring all sessions are scheduled, updated, and communicated to relevant stakeholders.
* Support the delivery of wellness events and services by organizing logistics, booking meeting rooms, and confirming speaker/vendor participation.
* Maintain accurate records of session attendance, feedback, and vendor delivery data.
* Prepare and distribute communications and promotional materials for wellness offerings (e.g., emails, posters, social media copy).
* Assist with editing and formatting slide decks and session materials to ensure consistency with Task Us branding and tone.
** Stakeholder Liaison
*** Serve as the primary point of contact for scheduling requests and updates across Operations, Wellness, and other support teams.
* Help coordinate cross-functional meetings related to wellness planning, compliance, and service delivery.
* Attend internal meetings to capture action items, follow-ups, and support scheduling or logistics as needed.
* Work closely with HR to align wellness messaging with available benefits and internal campaigns.
** Vendor and Site Coordination
*** Monitor vendor compliance with scheduling, attendance tracking, and required documentation.
* Support vendor onboarding by helping coordinate access, orientation sessions, and materials.
* Liaise with site-level leadership and program coordinators to gather feedback on wellness services and identify opportunities for improvement.
* Travel to assigned Task Us sites as needed to support on-the-ground coordination of wellness services and events.
** General Operations Support
*** Assist with report generation, data entry, and simple trend tracking for wellness KPIs and feedback summaries.
* Contribute to the preparation of materials for internal reviews, presentations, or business updates.
* Perform other duties as assigned in support of Wellness & Resiliency program goals.
** Position Requirements:**
* ** Required

Education and Experience:

**   + Bachelor's Degree in psychology, sociology, social work, or related field.  + At least 1–2 years of Wellness coordination, training or administrative experience, ideally in a corporate or fast-paced setting.  + Experience in scheduling, cross-team communication, or event coordination strongly preferred.  + ICF or related Coaching certifications.  + Excellent Communication and facilitation skills
** Preferred Requirements:
*** Knowledge of the Trust and Safety Field
* Previous wellness work in a corporate setting
* Experience working across regional teams.
** Knowledge, Skills & Abilities:
*** Knowledge of interpersonal and communication skills including ambiguity tolerance,  tact, and diplomacy.
* Skill in program development, event planning, coordination, and delivery of effective programming.
* Skill utilizing Google Suite applications.
* Strong problem-solving skills and the ability to proactively identify challenges, make recommendations, and implement solutions.
* Ability to create and maintain collaborative relationships with employees and higher leadership in a fast-paced work setting.
* Ability to communicate complex wellness concepts both verbally and in writing.
* Strong organizational and project planning skills, including adherence to deadlines for event planning, special projects, and sensitive data management.
* Ability to maintain confidential work-related information and materials.
* Flexibility to work varying shifts
** Physical Requirements (With or Without Accommodations):
*** Visual acuity to read information from computer screens, forms, and other printed materials and information.
* Able to speak (enunciate) clearly in conversation and general communication
* Hearing ability for verbal communication/conversation/responses via telephone,…