Retail Sales Associate

Overview

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This description may include boilerplate content from the original posting.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate's actual pay will be based on various factors, such as work location, qualifications, and experience.

Pay rate: $12.00 to $15.00 per hour. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.44 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available on the second day of employment (withdraw up to 50% of wages earned, up to seven times per payroll cycle).
• Ability to earn unlimited commission above your hourly base rate.
• Vacation: one week after six months of full-time service; additional vacation after one year; two weeks on each anniversary thereafter; 120 hours after five years (adjusted for state/local requirements).
• Sick/Personal time: 8 hours after six months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjustments may apply).
• Employee discounts from day one of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per semester) for eligible full-time employees.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity.

• Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards
• Effectively communicates to customers the legal aspects of the pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, walking, etc.).
• Ability to work with firearms and to become firearms certified.
• Minimum Age: 18 years old;
  High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, be team-oriented, and able to multi-task in a fast-paced environment.
• Ability to perform basic math calculations; cash handling experience is preferred.
• Should be able to work in multiple locations as needed; flexible retail schedule including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission, based on gross profit of personal performance. More details provided during the interview process.

Note:

The information in this description is not intended to be all-inclusive. Management may reassign duties at any time. Duties may change due to…