Club Manager WA

Core Development & Management provided pay range

This range is provided by Core Development & Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$53,000.00/hr - $63,000.00/hr

At Planet Fitness, our mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement‑free environment. Through our CORE Values, we aim to create an environment where greatness can be achieved through empowering all to improve.

• Exhibit a positive and upbeat attitude.
• Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
• Take pride in your work while being punctual, reliable, and dependable.
• Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
• Act with integrity and show respect to everyone around you.
• Exhibit strong communication skills and an ability to listen and empathize.
• Inspire and motivate others to achieve their goals.
• Are a quick study with the ability to apply what you have learned during online and hands‑on training.

• Achieve or exceed individual sales goals, contribute to club monthly and yearly goals.
• Recruit, hire, train, and develop a high‑performing staff consisting of Member Service Representatives, Assistant Managers, Shift Leaders, Trainers, and Custodians.
• Create and maintain a welcoming atmosphere for all members, prospective members, and guests, ensuring staff follows superior customer‑service guidelines.
• Staff Management:
  • Schedule staff and ensure all shifts are covered.
  • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals.
  • Administration and processing of all weekly/bi‑weekly employee payroll.
  • Resolve employee issues or concerns.
  • Manage disciplinary/termination activities.
• Involved in all front‑desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign‑up.
  • Take prospective members on tours.
  • Facilitate all member requests, issues, and questions.
  • Ensure prompt opening/closing of gym.
• Oversee cleanliness and maintenance of facility, including taking responsibility for the largest section of cleaning daily.
• Ensure safety of employees, members, and club property.
• Determine and communicate equipment repair in a timely manner.
• Manage marketing efforts by ensuring staff is aware and trained on all marketing promotions.
• Authorize expenditures and refunds. Make daily bank deposits.
• Prepare all HR related forms and send to Corporate Payroll Team.
• Track statistics and reports (weekly, monthly, annually).
• Backup support for any employee who is absent.

• Establish and communicate sales objectives and goals with team.
• Assist in forecasting annual sales goals.
• Adapt and share best sales practices.
• Evaluate team member performance, address underperformance, and create action items for clubs to reach their sales goals.
• Oversee daily, short‑term, and long‑term sales goals across the region and positively contribute to company goals.

• Communicates Open & Effectively
• Builds Strong Relationships
• Nurtures Learning & Growth
• Drives Continuous Improvement
• Champions CORE values

• Must be 18 years of age or older.
• Passion for helping others.
• Commitment to excellent service.
• Previous management experience is preferred.
• Basic computer proficiency (Microsoft Suite).
• Current CPR Certification preferred.
• High school diploma/GED equivalent required.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem‑solver.

• Continual standing and moving throughout the club during shift.
• Continual communicating in person or on the phone to exchange information during shift.
• Must be able to lift up to 75 pounds.
• Will occasionally encounter toxic chemicals during shift.
• Frequent cleaning and sanitizing of equipment and facilities.
• Moving self in different positions, including bending and twisting, to accomplish tasks.

• Bonus Incentives Monthly
• Medical, Dental, and Vision Insurance*
• Vacation*/Sick Time/Holiday Pay
• Free Black Card Membership
• 401(k) Retirement Savings Plan
• Term Life Insurance*
• Healthcare and Dependent Care Flexible Spending Accounts*
• Employee perks and discounts
• Please note that certain benefits listed above are for full‑time employees only

Placement within the established pay range for each role will be determined based on a combination of factors, including but not limited to:

• Relevant skills
• Years and depth of experience
• Performance History
• Market competitiveness
• Geographic economic conditions, such as cost of living and local wage benchmarks