Sales Support Specialist

Overview

Lux View is a leading manufacturer of high-quality minimalist aluminum door and window systems with locations in Nashville, TN, and Salt Lake City, UT. Known for delivering frameless designs, large glass panels, and seamless functionality, Lux View creates products that redefine the boundaries of home design. Focused on innovation and excellence, Lux View helps elevate the standards of residential architecture and construction through its comprehensive product offerings.

This is a full-time, on-site role based in Salt Lake City, UT, for a Sales Support Specialist. The primary responsibilities include assisting the sales team in daily operations, ensuring customer satisfaction, maintaining accurate sales records, supporting customers with inquiries and concerns, and providing effective communication between the sales department and other internal teams. The role also involves administrative tasks related to sales operations and providing solutions to customer needs.

• Strong Customer Service and Customer Satisfaction skills, with the ability to address inquiries and resolve concerns effectively
• Proficient Communication skills, both written and verbal, to liaise with customers and internal teams
• Experience in Sales Operations and managing administrative tasks to support sales processes
• Sound Analytical Skills to assess data and contribute to improving sales strategies
• Organizational skills and attention to detail, with an ability to prioritize tasks efficiently
• Proficiency in CRM systems and related sales tools is an advantage
• High school diploma required; bachelor’s degree in business administration or related field preferred