Inbound Sales Development Representative, Education

Inbound Sales Development Representative, Education

Salt Lake City, UT

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation, passion & excellence, individual empowerment, initiative and ownership, and teamwork over ego. Lucid is a hybrid workplace that supports a healthy work‑life balance by allowing employees to work remotely, from one of our offices, or a combination of the two as needed.

Since its founding, Lucid has received numerous global and regional recognitions, including being listed on the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. More than 100 million users across the globe rely on Lucid’s solutions, making it the most used visual collaboration platform among Fortune 500 companies. Our customers include Google, GE, NBC Universal, Atlassian, Microsoft, and many others.

We are looking for smart, energetic, passionate, organized, and competitive individuals to join the higher‑education sales team and accelerate the growth of the company. If you love technology, thrive in a team environment, and know how to hustle, you may be the perfect fit for Lucid.

• Prospect new leads (outbound) and qualify leads received by marketing (inbound)
• Respond quickly to inbound leads and follow up within defined SLAs
• Conduct needs‑assessment calls with specific prospects
• Provide proactive support and follow up to customers and prospects
• Become an expert in the features, benefits, and application of Lucid Software’s products
• Maintain accurate and up‑to‑date records
• Participate in required weekly team trainings and daily stand‑ups
• Proactively manage your schedule, campaigns, and pipeline to consistently hit milestones and quarterly objectives
• Other duties as assigned

• 0–2 years of previous B2B experience
• Highly effective problem‑solving skills with a bias toward finding solutions rather than shutting down ideas
• Fast learner who can clearly communicate value propositions to diverse inbound personas
• Outstanding written and verbal communication skills

Equal Employment Opportunity – As set forth in Lucid Software’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.