Sr. Design Sales Consultant - Lead, Salt Lake

Opportunity Overview

Join the Kohler Team at the Kohler Signature Store in Salt Lake City! This is an exciting opportunity to develop a wide array of relationships that span from walk-in retail traffic to key trade industry clients.

Work Mode: Onsite

Location: Onsite - Salt Lake City, UT

The Sr Design Sales Consultant-Lead is results driven and responsible for driving top-line sales through the consistent achievement of personal sales targets and goals set by leadership. This position focuses on developing relationships with trade professionals and homeowners through the creation/development of a book of business with a focus on high impact activities and interactions with current and potential clients. The Sr.

Design Sales Consultant-Lead serves as the day-to-day mentor to the team by sharing best practices and industry knowledge with all team members and ensuring elevated customer advocacy. This role continuously brings innovative ideas and recommendations for process improvement, from inception to implementation.

• Leverage Salesforce to manage customer relationships, interactions, leads and opportunities to demonstrate an accurate pipeline.
• Develop new relationships and business for Kohler to meet and exceed sales goals.
• Conduct daily follow up with customers, quotes and leads to generate and close business.
• Engage in strategic outreach to develop and grow client acquisition.
• Network with the professional trade through involvement in associations, meetings and events; including in-store events.
• Day-to-day mentorship of Design Sales Consultants.

Success in the position will be measured through the achievement of Net Order and Net Sales goals. Team success will be measured through store Net Promoter Score (NPS).

• Provide high quality customer service to scheduled appointments and walk-in traffic
• Conduct daily follow-up on outstanding quotes
• Develop and execute marketing plans to current and potential customer base
• Participate in planning and execution of in-store events
• Understand how to win as a team and bring forth a team mentality

• Create a strategic sales plan and detailed tracking of customer interactions, quotes and opportunities.
• Conduct outside sales calls, focusing on targeted top-selling and high-potential accounts, marketing new and featured products.
• Follow up on leads to generate new business.
• Network with the professional trade through involvement in associations, meetings and events.

• Provide prompt, friendly service
• Follow up on all sales to ensure customer satisfaction and service
• Maintain a well-organized, aesthetically pleasing environment
• Balance exceptional customer service with the right interests of Kohler Co.
• Drive repeat customers by connecting with customers in a meaningful and personal way

• Process quotes and sales paperwork
• Partner with Kohler Customer Care team to track orders for customers and ensure quality service

• 5+ years prior sales experience with a track record of meeting or exceeding sales goals; experience in a high-end sales/service environment preferred.
• Indirect or direct prior leadership experience preferred.
• Strong preference for prior sales experience in interior or architectural design or luxury retail sales.
• Ability to communicate product and/or design solutions clearly and persuasively.
• College degree or certificate in architecture or interior design preferred. High school diploma or equivalent required.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Kohler offers day 1 benefits. The hourly range for this position is $27.50 – $41.20, plus a competitive commission. The specific hourly rate offered may be influenced by experience, education, and work location.

We empower each associate with a competitive total rewards package to support health and wellbeing, career growth, diversity and inclusion, and innovation. With more than 30,000 leaders worldwide, we’re driving meaningful change to help people live gracious, healthy, and sustainable lives.

Kohler is an equal opportunity/affirmative action employer. It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If reasonable accommodation is needed during the recruitment process, please contact