Sr. Design Sales Consultant - Lead, Salt Lake

Overview

Sr. Design Sales Consultant - Lead, Salt Lake City
Work Mode:
Onsite

Location:

Onsite - Salt Lake City, UT

Join the Kohler Team at the Kohler Signature Store in Salt Lake City. This is an exciting opportunity to develop a wide array of relationships that span from walk-in retail traffic to key trade industry clients.

The Sr Design Sales Consultant-Lead is results driven and responsible for driving top-line sales through the consistent achievement of personal sales targets and goals set by leadership. This role focuses on developing relationships with trade professionals and homeowners through the creation/development of a book of business with a focus on high-impact activities and interactions with current and potential clients.

The Sr. Design Sales Consultant-Lead is the day-to-day mentor to the team by actively sharing best practices and industry knowledge with all team members and ensuring elevated customer advocacy. This role continuously brings in innovative ideas and recommendations for process improvement, from inception to implementation.

Key duties of the position include:

• Leverage Salesforce to manage customer relationships, interactions, leads and opportunities to demonstrate an accurate pipeline.
• Develop new relationships and business for Kohler to meet and exceed sales goals.
• Conduct daily follow up with customers, quotes and leads to generate and close business.
• Engage in strategic outreach to develop and grow client acquisition.
• Network with the professional trade through involvement in associations, meetings and events; including in-store events.
• Day-to-day mentorship of Design Sales Consultants.

• Provide high quality customer service to scheduled appointments and walk-in traffic
• Conduct daily follow-up on outstanding quotes
• Develop and execute marketing plans to current and potential customer base
• Participate in planning and execution of in-store events
• Understand how to win as a team and bring forth a team mentality

• Create a strategic sales plan and detailed tracking of customer interactions, quotes and opportunities.
• Conduct outside sales calls, focusing on targeted top-selling and high-potential accounts, marketing new and featured products.
• Follow up on leads to generate new business.
• Network with the professional trade through involvement in associations, meetings and events.

• Provide prompt, friendly service
• Follow up on all sales to ensure customer satisfaction and service
• Maintain a well-organized, aesthetically pleasing environment
• Balance exceptional customer service with doing the right thing for Kohler Co.
• Drive repeat customers by connecting with customers in a meaningful and personal way

• Process quotes and sales paperwork
• Partner with Kohler Customer Care team to track orders for customers and ensure quality service

• Develop detailed knowledge of all product lines and features.
• Adopt a continuous improvement mindset by challenging status quo in a productive manner and making recommendations for process improvements. See recommendations through from inception to implementation.
• Participate in training activities, including product knowledge presentations and online learning, to supplement product knowledge.
• Complete training courses to continually develop and hone presentation, negotiation and sales skills.

• 5+ years prior sales experience with a track record of meeting or exceeding sales goals, in a high-end sales / service industry preferred.
• Indirect or direct prior leadership experience preferred.
• Strong preference given to prior sales experience in interior or architectural design or luxury retail sales.
• Candidate must be capable of creating and communicating product and/or design solutions in a timely manner and articulate why to buy from Kohler Signature Stores.
• College degree or certificate in architecture or interior design preferred. High school diploma or equivalent is required.

#LI-Onsite

#LI-KZ1

Applicants must be authorized to work…