Technical Sales Support Hydromet

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 02/06/2026

We are seeking a Technical Sales Support Specialist for Hydromet to join our Metso team. In this role, you will play a key part in executing our product strategy, driving sales growth, and supporting profitability across the Market Area. You will collaborate closely with Account Managers and Product Specialists to develop high value solutions for customers and support the expansion of our business.

This position may be performed remotely, with up to 30% travel to engage directly with internal teams, customers, and site operations.

• Drive product strategy to increase sales growth and profitability across the Market Area.
• Provide technical sales support—including drawings, specs, and documentation—through Salesforce Opportunities.
• Deliver expert product support, troubleshooting, and technical analysis for customers and sales teams.
• Develop and present customer value solutions, value propositions, and win plans.
• Identify new business opportunities, promote new product designs, and strengthen customer relationships.
• Manage regional sales targets, competitive insights, pricing guidance, and negotiations.
• Perform product inspections, support warranty/complaint reviews, and maintain CRM equipment data.
• Collaborate with R&D, lead internal technical training, and elevate issues as needed.

• Engineering degree or relevant technical experience.
• Minimum of 5 years of progressive experience, including interpreting customer specifications, customer relations, or similar functions.
• Exceptional customer service orientation with a passion for delivering high levels of satisfaction.
• Ability to understand and evaluate customer needs, including occasional plant visits.
• A proactive problem solver who is eager to engage and support continuous improvement.
• Highly proficient with Excel, Word, PowerPoint, Salesforce, and SAP.
• Motivated, resilient, and able to perform effectively under pressure while meeting deadlines.
• Strong results driven mindset with demonstrated performance orientation.
• Excellent communication, interpersonal, and presentation skills for managing both internal and external relationships.
• Strong mechanical aptitude with the ability to read and interpret engineering drawings.
• Capable of managing multiple projects simultaneously—prioritizing effectively and thriving in a fast paced environment.
• Skilled at building internal partnerships and understanding customer needs and market requirements.

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys.
• Compensation and rewards - Global incentive program tied to business and performance targets.
• Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world,…