Graduate Sales Academy Associate

Who We Are

Lennox (NYSE: LII) is driven by 130 years of legacy, HVAC and refrigeration success. We provide residential and commercial customers with industry‑leading climate‑control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development.

Come, stay, and grow with us.

Responsible for classroom participation and sales activities in retail, inside sales, and outside sales environments. Under close supervision, analyzes clients needs and assists in different phases of the sales process.

• Ensure proper stocking of Lennox products.
• Assist in unloading products and deliveries.
• Effectively communicate features, benefits, and warranty policy information to customers.
• Ensure warranties are properly taken care of in a timely manner.
• Follow and adhere to all safety, health and security and environmental standards.
• Will perform as Store Manager when needed, including scheduling, ordering and open/close procedures.
• Generate leads for outside sales staff, proactively sell in support of company promotions.
• Respond to and investigate customer inquiries, concerns, and issues via phone, fax, and mail.
• Under direct supervision, sell products, services, supplies to selected customers in a designated market area or accounts via inbound or outbound telephone contacts.
• Participate in outside sales appointments and other sales training.
• Participate in and successfully complete all graduate sales academy training program requirements.
• Must be able to lift up to 50 lbs.

• Bachelor’s Degree required. Prior sales, customer service, retail or cashier experience preferred.
• Requires strong abilities with building relationships, listening, persuading, negotiating and managing time.
• Some knowledge of principles and methods for showing, promoting, and selling products or services.
• Includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knows some principles and processes for providing customer service, including customer needs assessment and meeting quality standards for services.
• Effective at written and verbal communication.
• Has basic user knowledge of Microsoft Office and Customer Relationship Management software.
• Must be able to lift up to 50 lbs.

This is a salaried non‑exempt role. The starting salary range for this role and market is between $50,000 – $66,150 annually. Employees are eligible for an annual bonus in accordance with the company’s applicable plan.

• Tuition reimbursement
• Medical, dental, and vision insurance
• Prescription drug coverage
• 401(k) retirement plan
• Short‑term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• Life and long‑term disability insurance
• 12 days paid time off, 2 paid well‑being days, 1 paid volunteer day, 10 paid holidays, and 3 floating holidays per year (subject to eligibility and date of hire)

At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. We are an equal opportunity employer, committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success.

At Lennox, you’ll take pride in our brands, knowing you are part of something special.