Salt Lake Winter Festival​/Games Watch Party: Retail Event Associate

Overview

The Retail Event Operations Associate is responsible for the front-line event setup, logistics for the retail infrastructure designed for the event, ensuring operation excellence and flawless execution of retail event operations. This role will assist with the setup, breakdown, and sales of Fanatics’ merchandise locations. The associate may interact with customers, process sales, stock merchandise, and support event operations to enhance the fan experience.

• Maintain the highest standards of professionalism and customer service to ensure the Fanatics brand and Retail Team are positively represented.
• Understand Fanatics Values as they relate to the Retail Event Operations Associate role.
• Maintain sales floor and/or stockroom standards with attention to detail.
• Utilize Fanatics Point of Sale System (POS).
• Provide a fun and professional environment for team members and fans.
• Assist with the set-up and breakdown of the retail environment for the event.
• Organize supplies and equipment.
• Assist with loading and unloading merchandise from trucks.
• Assist with stocking of merchandise and inventory when needed.
• Support on-site Retail Event Management Team to keep the retail environment neat, organized, clean, and fully stocked for all events and set up.
• Perform additional responsibilities as assigned by Retail Event Management Team.

• Minimum 18 years of age.
• Experience working in venue and retail/merchandise environments.
• Ability to work independently and responsibly in a fast-paced, changing environment.
• Friendly, self-motivated, and comfortable meeting new people in an event setting.
• Basic math skills: ability to count change and balance bank where applicable.
• Willingness and drive to exceed guest and partner expectations.
• Ability to work independently or in a team during set up and to complete tasks efficiently.
• Effective communication with supervisors and guests.
• Ability to build and maintain strong working relationships with team members and uphold high performance standards.
• Maintain regular and consistent attendance and punctuality throughout the event, with or without reasonable accommodation.

• Possess a fun, outgoing, confident, and professional demeanor.
• Ability to build product knowledge.
• Ability to work as a team in fast-paced environments, servicing a diverse fan base.
• Ability to maintain high standards of organization and cleanliness.
• Proven ability to overcome obstacles with a positive, can-do attitude.
• Strong communication, literacy, and numeracy skills.
• Ability to be punctual, consistent, and reliable on the job.
• Must be punctual, dependable, and committed to delivering operational excellence throughout the assignment.

Culture:
Join a team where you’re surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming. Fans can buy licensed gear, jerseys, lifestyle and streetwear, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets;

and bet as the company builds its Sports book and iGaming platform. Fanatics has a global reach with over 100 million fans and a broad partner network across leagues, teams, colleges, and retailers.

Fanatics Commerce designs, manufactures, and sells licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations worldwide, including the flagship site  The organization partners with major leagues, teams, colleges, and sports entities globally.

• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset