Area Quality Lead

Overview

We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

In R&D we work with scientists, engineers, medical, clinical and regulatory professionals to create a cleaner, healthier world. With nine Centres of Excellence, we continuously seek out new opportunities by using science, entrepreneurial flair and fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring responsibility and integrity, complying with regulatory legislation worldwide and ensuring our products are safe and of the highest quality.

The Primary Responsibilities of the Area Quality Leader are to provide overall day‑to‑day management of quality system activities within their respective area. This includes oversight, planning and implementing quality improvement activities, assuring proper quality systems are embedded, establishing objectives for quality within site production operations, routinely providing feedback to the quality team and production/operational teams, supporting remediation of operational quality challenges, and implementing proactive and reactive corrective actions.

• Own area specific deviations and non‑conformances from the quality perspective, partnering with manufacturing and support roles.
• Interface with engineering support, technical, CL team, suppliers and R&D.
• Support groups in delivering in‑house & regulatory standards of compliance to best business advantage.
• Training and competency assessment of operational staff.
• Advise on and assist with practical operation changes and improvements.
• Identify and support actions to resolve quality problems, both internal and from outside suppliers.
• Coordinate area document control and assist with training regarding quality system.
• Chair Quality Sections of Group meetings.
• Resolve online issues regarding quality, stopping production operation when necessary.
• Ensure quality requirements and production requirements considered without detriment to either.
• Product release or reject recommendation in event of significant quality issues.

• Strong ability to lead development and implementation of quality processes to assure regulatory compliance, leading cross‑functional technical personnel and coordinating execution of multiple complex projects in a fast‑paced environment.
• Strong working knowledge of applicable parts of Title 21 of the CFR, ICH & specific cGMPs, and thorough understanding to manufacturing operational processes in the nutraceutical, pharmaceutical or medical device industry.
• Experience using electronic quality management tools such as Master Control or Track Wise is a PLUS.
• Experience with quality tools such as SPC, advanced quality planning, control plans, FMEA, root‑cause analysis, Six Sigma, cross‑functional problem‑solving teams, etc.
• Experience with agents of governmental regulatory bodies as well as internal and external customers and suppliers; participation and support of regulatory audits.
• Excellent communication and facilitation skills, both oral and written. Ability to debate and negotiate with personnel from all supply functions and communicate to all levels of the business with confidence. Well‑developed influencing, diplomatic and tactful skills in difficult situations.
• Associate’s degree in a scientific or technical field.
• 3‑5 years of quality assurance work experience in a nutraceutical / pharmaceutical / medical device industry or equivalent.
• 3‑5 years of warehouse/logistics/facilities experience.
• Dual Spanish/English preferred.

• Commercial Awareness
• Business Partnership
• Collaboration
• Partnership Building
• Ability to challenge the status quo
• Propose improvement
• Accountability
• Adaptability
• Collaboration with R&D
• Product Lifecycle Management

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