Systems Administrator III

Job Summary

University Information Technology is looking for a Systems Administrator III to join a high-performing team of IT professionals. This position is part of a team which supports multiple administrative areas as well as UIT Voice server infrastructure and systems. The successful candidate will perform duties across multiple areas of information technology, including computer hardware, server software, networking, end‑user support for Mac and Microsoft operating systems, data security, and related IT infrastructure functions, with a focus on Voice systems including Linux and Microsoft server systems and their application support.

This is an on‑site position.

• Install, configure and manage systems and automate Linux and Microsoft patching and updates.
• Proactively monitor system performance, analyze logs, and perform complex troubleshooting and root cause analysis for hardware, software, and network issues.
• Implement and maintain robust security measures, including host firewalls, user access controls, and regular security audits, to protect sensitive data and comply with state and university standards.
• Respond to user requests for system support and upgrades.
• Manage, configure, troubleshoot, identify and resolve end‑user systems for both Microsoft and Mac operating systems.
• Perform administrative tasks and deployment processes using automation with scripting, MDMs and configuration management tools (Jamf, SCCM, Tanium, etc).
• Conduct analysis, including planning, designing, and evaluating a variety of information technology tools for the support of end users and voice system servers and applications.
• Must travel around campus for support and equipment transport.
• After‑hours work on servers and on‑call rotation.
• Other duties as assigned.

Environment:
Will require lifting, bending, and repetitive desk work such as typing, and long‑term sitting. Nearly continuously:
Sitting, hearing, listening, talking. Often:
Repetitive hand motion (such as typing), walking bending, reaching overhead, lifting and carrying equipment.

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Systems Administrator, III: Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.

• 10 years of computer support related experience
• Advanced experience building, securing and supporting Red Hat and CentOS Linux systems
• Voice systems experience
• ITIL Foundations certification
• Microsoft Windows and Mac OS troubleshooting experience
• Automated Device Management experience
• Security foundations certification
• RHCSA

University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network;
Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the BIG-12 Conference
. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera
, Ballet West
, professional sports teams
, and a wide range of other cultural and recreational activities.

• Excellent health, dental, and wellness coverage at affordable rates
• 14.2% retirement contributions
• Generous paid leave time
• 11 paid holidays per year
• 50% tuition reduction for employees after completing probationary period, and spouse, and dependent children after three years
• Flex spending accounts
• Free transit on most UTA services
• Employee discounts on a variety of products and services including cell…