Head of Global Sales Development

Overview

At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects.

The result is not just productivity, but good software by default. And that’s a mission worth striving for.

Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!

We’re scaling fast and our go-to-market motions need to match the pace. Our customers span industries, geographies, and complex buying environments, and our AI-forward platform has expanded the opportunity set for strategic outbound and qualified inbound pipeline creation. We’re looking for a Director who can scale a global Sales Development function that supports enterprise-focused sales motions, improves pipeline predictability, and ensures our qualification engine is efficient, data-driven, and aligned to revenue outcomes.

Reporting to our Global Head of Demand Generation, you’ll work closely with Sales, Marketing, Product Marketing, Rev Ops, and Customer Success to ensure Sales Development is aligned to account strategy, enterprise persona priorities, and forecasting expectations. You’ll collaborate deeply with Marketing on persona development and campaign integration, and with Sales on qualification standards, SLAs, multi-threading, and account orchestration. Success looks like a global function that is predictable, well-integrated, and viewed as a reliable contributor to revenue growth.

You’ll lead and scale global Sales Development across inbound qualification and outbound prospecting. You’ll oversee a distributed organization of Outbound BDRs and Inbound SDRs — including their managers — currently based in San Francisco, Salt Lake City, New York, and London. You’ll introduce structure, operational discipline, and repeatable processes for scale, refine playbooks for enterprise personas, and partner cross-functionally to improve conversion, predictability, and pipeline quality.

You’ll also help define how the function leverages AI across research, targeting, personalization, prioritization, and workflow automation to increase both velocity and efficiency.

• Own the global inbound and outbound Sales Development strategy and deliver qualified pipeline aligned to revenue targets.
• Scale organizational design across regions, including management structure, coverage, hiring, and performance management.
• Develop and refine outbound playbooks, segmentation, and messaging — including AI-assisted research and workflow automation.
• Partner with Marketing, Sales, and Rev Ops on campaign integration, qualification criteria, forecasting, and funnel governance.
• Leverage data to identify conversion gaps, optimize productivity, and inform tool investments and resourcing decisions.
• Build leadership capability within the organization through effective coaching, feedback, and operational discipline.
• Represent Sales Development in executive forums and support GTM planning, reporting, and budget alignment.

• Experience leading and scaling global BDR/SDR teams supporting enterprise GTM motions.
• Proven ability to hire, develop, and retain high-performing managers and individual contributors.
• Strong operational rigor across funnel management, forecasting, and revenue reporting.
• Familiarity with AI-enabled GTM workflows (e.g., research, personalization, prioritization, automation).
• Effective collaborator with Sales, Marketing, and Rev Ops with executive-ready communication.
• Comfortable operating in a dynamic, high-growth environment with accountability and ownership expectations.