Senior Technical Business Systems Analyst

Overview

Cap Tech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. We’re passionate about the work we do and the results we achieve for our clients. Today we work with Fortune 100 companies, mid-sized enterprises, and government agencies across the country. Learn more at

Are you fluent in business strategy and technical design? Can you translate complex operational challenges into elegant, scalable system blueprints?

Cap Tech is seeking a strategic Technical Business Analyst (BSA) to be the critical link between our client’s business vision and our technology delivery teams. This role goes beyond gathering requirements; you will be at the center of major integration and modernization efforts, driving projects that re-imagine how core business functions operate.

• Blueprint the Future State:
  Evaluate the client’s current processes, perform gap analyses, and work with leadership to define a new, optimized future state and how to measure its success.
• Translate Business Vision into Technical Reality:
  Elicit, analyze, and define business needs, and translate them into clear technical requirements, user stories, and process flows for engineers.
• Architect the Solution alongside Engineering:
  Collaborate with technical architects and developers to shape the solution design, contribute to data modeling, interface design, and defining system behaviors to embed business logic in technology.
• Become the Trusted Advisor:
  Embed yourself in the client’s environment, becoming the go-to expert on business challenges and system capabilities, and connect business needs with IT stakeholders.

• 10+ years of experience as a Technical Business Systems Analyst on complex, technology-driven projects.
• Proven leadership in mapping complex business processes and designing future-state workflows (using sequence, data flow, and process flow diagrams).
• Hands-on ability to write and execute basic SQL queries to analyze data and inform solution design.
• Strong familiarity with multi-system integration, modern IT architecture (APIs, Cloud services), and object-oriented concepts.
• Exceptional communication and influencing skills, with the confidence to advise senior leadership and guide technical teams.
• Consultant mindset: proactive problem-solver who thrives on bringing clarity to ambiguity; prior consulting experience is highly preferred.
• Experience in both Agile and waterfall environments; JIRA and ADO are a plus.
• Bachelor’s degree in MIS, Computer Science, Business, or a related field.

We offer customizable career progression and a comprehensive benefits package. Benefits include generous PTO, health coverage, disability insurance, paid family leave, and extended programs to support employees’ needs, along with learning and development opportunities.

• Learning & Development – Certification and tuition support, digital on-demand learning, mentorship, and skill development paths
• Modern Health – Mental health and well-being platform with 1:1 care, group support, and self-serve resources
• Carrot Fertility – Inclusive fertility and family-forming coverage and employer-sponsored funds
• Fringe – Company-paid stipend program for lifestyle benefits (e.g., Netflix, Spotify, Grub Hub, and more)
• Employee Resource Groups – Diversity and inclusion in day-to-day operations
• Philanthropic Partnerships – Pro-bono projects and community partnerships
• 401(k) Matching – Generous matching with no vesting period

Cap Tech is an equal opportunity employer committed to equality, inclusion, and fairness. We strive to create a diverse environment where each employee can contribute unique ideas and experiences. For information about our Diversity, Inclusion and Belonging efforts, visit our site.

At this time, Cap Tech cannot transfer or sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.