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Service Desk Lead Incident Mgmt; ServiceNow

Job in Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for: Cognizant
Full Time position
Listed on 2026-01-25
Job specializations:
  • IT/Tech
    IT Consultant, IT Support
Job Description & How to Apply Below
Position: Service Desk Lead - Change & Incident Mgmt (ServiceNow)
A leading technology services company is seeking a Service Desk Analyst to enhance enterprise service management operations. This role involves managing Change Lifecycle Management and Incident Management processes while optimizing service desk operations using Service Now. The ideal candidate will have solid experience in Investment Banking Operations and possess strong analytical and communication skills. This position offers competitive hourly pay ranging from $26 to $36, depending on experience, and eligibility for an annual incentive program.
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