Support Technician

Support Technician

Salt Lake City, UT | $49,000.00 - $54,000.00

Demonstrated ability to analyze, diagnose, and resolve technical issues efficiently and effectively in a fast‑paced environment.

Excellent verbal and written communication skills, with the ability to clearly convey technical information to end users and collaborate effectively with cross‑functional teams.

CompTIA A+, Microsoft Certified:
Modern Desktop Administrator Associate, or equivalent are highly desirable.

Hands‑on experience in configuring, supporting, and troubleshooting audio‑visual equipment and video‑conferencing platforms, including Microsoft Teams and related collaboration tools.

ITIL, CompTIA Network+, or similar credentials are considered a strong advantage.

Strong customer service mindset with a focus on delivering a positive and professional end‑user experience.

Ability to lift, move, and install computer and peripheral equipment, and perform tasks requiring moderate physical activity as needed.

• Seniority level:
  Mid‑Senior
• Employment type:
  
  Full‑time
• Industry: IT Services and IT Consulting

Equal Employment Opportunity: SRM Digital LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected class.