Support Technician
Listed on 2026-01-24
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Support Technician
Salt Lake City, UT | $49,000.00 - $54,000.00
Demonstrated ability to analyze, diagnose, and resolve technical issues efficiently and effectively in a fast‑paced environment.
Communication SkillsExcellent verbal and written communication skills, with the ability to clearly convey technical information to end users and collaborate effectively with cross‑functional teams.
Industry‑Recognized CertificationsCompTIA A+, Microsoft Certified:
Modern Desktop Administrator Associate, or equivalent are highly desirable.
Hands‑on experience in configuring, supporting, and troubleshooting audio‑visual equipment and video‑conferencing platforms, including Microsoft Teams and related collaboration tools.
Additional Technical CertificationsITIL, CompTIA Network+, or similar credentials are considered a strong advantage.
Customer Service OrientationStrong customer service mindset with a focus on delivering a positive and professional end‑user experience.
Physical & Operational RequirementsAbility to lift, move, and install computer and peripheral equipment, and perform tasks requiring moderate physical activity as needed.
- Seniority level:
Mid‑Senior - Employment type:
Full‑time - Industry: IT Services and IT Consulting
Equal Employment Opportunity: SRM Digital LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected class.
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