Leave of Absence Coordinator

General Purpose

The Leave of Absence Coordinator is responsible for supporting the LOA Manager and the LOA Department with all leave of absence related tasks. Effectively coordinates all cases/claims to include general administration, comprehensive case management and enduring compliance with legal requirements under the Family and Medical Leave Act, ADA, HIPPA, and all related employment laws. Performs exemplary customer service and assistance to associates, executives and HR business partners.

• Maintains an up to date knowledge of all government regulations and laws and advises employees on company policy, guidelines and documentation requirements.
• Supports organizational goals and values.
• Serves as a subject matter expert for the leave program in alignment and under the general direction and guidance of the LOA Manager and the Legal Team.
• Interprets and administers leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, PWFA, etc.).
• Independently approves and/or denies leave cases based on relevant medical information.
• Coordinates and organizes all medical information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed.
• Assists with managing all administrative aspects of leaves to include tracking hours used/taken and working closely with the HR Local and Payroll to ensure that pay for associates is accurate and correct.
• Works closely with associates to ensure that all relevant completed medical documentation is submitted for timely review.
• Maintains appropriate contact with all employees on leave and coordinates all aspects of return to work for employees on leave.
• Partners closely with HRBPs on all related cases/claims. Meets regularly to review the status of cases/claims and develops legally sound strategies for a mutually beneficial resolution.
• Partners closely with all HR Locals, Administrators and Direct Supervisors on all leave cases and communicates regularly to review claims' status and develops strategies for resolution.
• Audits for employees on leave that need to be returned, HCM Audit, and return to work audit.
• Handling tasks assigned to the LOA team in Workday in relation to leave requests including the review of leave reason, review of paperwork submitted, and the approval or denial of leaves.
• Accurately answering emails/tickets with questions on LOA cases and providing guidance.
• Assists in the creation and facilitation of leave administration training programs.
• Contributes to team effort by accomplishing related results as needed.
• Performs all other duties as assigned or required.

There are currently no supervisory requirements related to this role.

• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with HR teams and other stakeholders.
• Proficiency in using Workday or similar HRIS systems.
• 1 year directly related experience in leave administration or other HR related field.
• Experience working with Federal and State laws (e.g. FMLA, ADA, USERRA, PWFA).
• Familiarity with medical documentation and confidentiality standards, particularly HIPPA and Employee Privacy guidelines.

Must be able to read and write in the English language.

Strong reasoning abilities to interpret complex and sometimes conflicting information from employees, managers, and regulations. The specialist must apply legal statutes and company policies consistently and empathetically to handle a wide range of sensitive employee situations.

There are currently no physical demands related to this role.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

Note:

Nothing in this job specification restricts…