Human Resources Service Center Representatives
Listed on 2026-02-06
-
HR/Recruitment
Employee Relations, Business Internship
Overview
Job Summary
:
Human Resources Service Center Representative — Provide human resources support to employees, answering questions via the telephone and/or Internet. Assist employees with benefit elections and changes. Possess thorough knowledge of organization's human resources policies and procedures.
Human Resources Service Center Representative, I:
Provide human resources support to employees, answering questions via the telephone and/or Internet. Assist employees with benefit elections and changes. Possess thorough knowledge of organization's human resources policies and procedures. Performs routine tasks as directed and under close supervision. Requires little to no related experience.
- Respond to Human Resources inquiries:
Provide initial support for employee questions on human resource policies, benefits, and procedures via phone and internet. - Assist with benefits:
Help employees with benefit selections and changes, ensuring they understand their options. - Learn Human Resources policies:
Actively engage in learning organizational human resource policies and procedures to accurately assist employees. - Perform administrative tasks:
Execute routine administrative duties such as data entry and maintaining employee records. - Support human resource initiatives:
Participate in HR projects and initiatives as directed, providing logistical support.
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
Human Resources Service Center Representative, I:
Requires little to no related experience.
- Experience working in a call center or a high-volume customer service role
- Strong active listening and verbal/written communication skills
- Ability to multitask and manage time effectively
- Comfortable with conflict resolution with the ability to deescalate
Requisition Number: PRN
43824B
Full Time or Part Time? Full Time
Work Schedule Summary
Department: 00410 - Human Resources
Location: Campus
Pay Rate Range: $18.50
Close Date: 3/20/2026
Open Until Filled
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