HR Specialist II, Operations - Hybrid

VRS Salt Lake C UT
4192 S Riverboat Road
Salt Lake City, UT 84123, USA

The HR Operations Specialist II supports the Human Resources team in key operational areas with a primary focus on leave-related reporting and analytics, benefit premium and arrears collections, and accurate timesheet updates associated with various types of employee leaves, including short-term and long-term disability (STD/LTD). This role serves as a critical partner for Leaves of Absence (LOA) and Accommodations to ensure coverage, continuity, and responsiveness in these high-touch, interactive processes.

• Provide LOA and accommodations reporting and analytics, enabling visibility into trends, durations, volumes (85–100 active leaves/month), and compliance metrics.
• Act as a backup to the primary LOA and Accommodations administrators, ensuring responsive employee and manager support, especially during absences or high-volume periods.
• Lead the tracking and reconciliation of benefit premium collections and arrears for employees on unpaid or reduced-pay leaves, working closely with Payroll and Benefits to resolve discrepancies.
• Update employee timesheets accurately and consistently to reflect STD, LTD, FMLA, ADA, military leave, and vacation/sick leave use, in compliance with policy and legal requirements.
• Act as a key contributor during implementation and ongoing support of key projects, supporting data migration, testing, training coordination, and long-term system adoption.
• Develop and maintain dashboards, reports, trends, and audit tools to monitor leave activity, track block accommodations, and assist leadership in resource planning.
• Help document new and existing procedures related to LOA processing, time tracking, arrears management, and systems integration.
• Collaborate across HR, HRIS, Benefits, and Payroll teams to ensure seamless operations and data accuracy throughout all leave-related processes.
• Assist in evaluating current leave and accommodation workflows and recommend improvements to increase efficiency and consistency.
• Mentor HR Specialists and contribute to cross-training efforts to reduce single points of failure within the team.
• Participate in team and cross-functional meetings focused on continuous improvement, compliance, and project delivery.
• Perform other duties as assigned.

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Travel Requirements:
Less than 25%

Minimum:

• High School Diploma or GED

Minimum Years of

Experience:

• 3 years HR Specialist or HR administrative role
• 1 year of related reporting, leaves, or accommodations experience

• Strong understanding of FMLA, ADA, USERRA, and state-specific leave laws.
• Experience administering LOA and accommodations programs in a high-volume environment (85–100+ leaves/month).
• Knowledge and experience supporting HRIS or vendor implementations (ex, UKG and Absence Plus).
• Excellent organizational, analytical, and written/verbal communication skills.
• Strong reporting and data analysis capabilities using Excel and/or business intelligence tools.
• Proven ability to manage benefit arrears processes, including tracking, collections, and reconciliation.
• Ability to work independently while collaborating across HR, Benefits, Payroll, and Legal teams.
• Detail-oriented with strong time management and follow-through skills.
• Comfortable working with confidential employee data and maintaining discretion.
• Demonstrated ability to coach and support junior team members.
• Proficiency in Microsoft Office Suite; advanced Excel skills preferred.
• Ability to meet deadlines in a fast-paced and evolving environment.
• Professional attitude, strong communication skills, and team player.

• Ability to sit or stand at a desk and work with a computer for extended periods of time
• Occasional travel opportunities
• Regular and predictable attendance

This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of…