People Operations Specialist​/Onboarding Coordinator

Description

Summary: Odyssey House's Mission is "Empowering people to heal and build better lives." We are dedicated to helping individuals and families reclaim their lives through effective substance abuse treatment, prevention, and mental health services. Our programs address education, job skills, healthcare, sober housing, behavioral management, and aftercare support to ensure lifelong success. We are proud to be the largest treatment provider in Utah, with the most innovative programs available.

‘We Are Recovery,’ and we mean it with all our hearts.

Job Location: Salt Lake City

Pay: $21.63/Hour

Schedule: Hours will be Monday - Friday, 8:30am - 5:00 pm

• $9,000/year tuition eligibility
• Paid continuing education/training opportunities
• Monthly incentives and awards
• Casual dress and atmosphere
• Health insurance: medical, dental, vision, FSA, long & short-term disability
• Competitive 403b Match after 1 year
• Accrue up to 34 paid days off annually
• Wellness perk: convert ½ of unused sick time to vacation at year-end
• Sabbatical program after 5 years of service (we pay you to take a vacation!)
• On-demand pay – access earned wages early (conditions apply)
• Extra time off & gift packages for employees after 90 days
• 24/7 Employee Assistance Program (EAP) for mental health and more

The Onboarding Specialist / HR Coordinator executes core components of the employee lifecycle with a primary focus on onboarding and employee data accuracy. Reporting to the HR Operations Manager, this role is responsible for coordinating the new hire experience—from offer acceptance through the first weeks of employment—while ensuring compliance, documentation accuracy, and seamless execution of HR processes. This role supports Strategic People Partner's (SPP), COEs, Payroll, and hiring leaders by completing high-quality employee transactions, maintaining organized records, and delivering an onboarding experience that reinforces trust and organizational culture.

• Coordinate pre-boarding and onboarding logistics for all new hires, including system setup, documentation completion, background checks, required trainings, credentialing, and first-week schedules.
• Draft and prepare offer letters in partnership with Talent Acquisition and SPPs, ensuring accurate compensation placement, job details, start dates, and required contingency language.
• Modify standard offer templates based on job type, work location, hiring bonus/retention language, credentialing requirements, and regulatory obligations; route for SPP or CPO approval where required.
• Issue offer letters to candidates, track acceptance/return, and initiate onboarding workflows once accepted.
• Ensure all new hire data is complete, accurate, and entered into HRIS and downstream systems in alignment with workflow and security protocols.
• Facilitate onboarding orientations or onboarding touchpoints as assigned to reinforce cultural expectations, compliance requirements, and People resources.
• Ensure completion of screening for tuberculosis and coordinate further testing with medical staff, including scheduling appointments, tracking progress, and escalating if positive test results occur.

• Validate onboarding data handoffs to Payroll, Benefits, IT, L&D, and hiring leaders to ensure readiness for Day One.
• Compliance & Background Processes
• Coordinate required screenings, credentialing elements, and compliance-driven documentation in partnership with vendors or internal teams.
• Track and follow up on outstanding onboarding requirements (licenses, certifications, I-9 documentation, training completion, credentialing, etc.).
• Support audits of personnel files, onboarding documentation, and employment eligibility requirements to maintain regulatory readiness.
• HRIS & Workflow Support
• Maintain onboarding task lists and workflows in the HRIS; request updates or improvements to reduce manual work and ensure a consistent onboarding experience.
• Serve as a point of contact for onboarding system questions from new hires and hiring leaders.

• Provide timely,…