Medical Assistant - MA, EMT, AEMT - Acute Care Complex

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission.

EO/AA

This position provides assistive care to patients. The incumbent facilitates the efficient delivery of patient care, supports the professional role of licensed staff, and provides support and assistance as directed by licensed staff in rendering basic healthcare to the patient. The position also assists with clerical functions as a multi‑skilled auxiliary worker. Direct patient care may include accessing and administering medications within the scope of practice and in accordance with state law.

The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for its academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in comprehensive services, medical advancement, and overall patient outcomes.

• Prepares patients for examinations and diagnostic procedures according to clinic procedures such as recording temperatures, pulse rate, blood pressure and responses to standardized medical history questions.
• Reports all observed patient concerns and changes in condition to licensed staff.
• Performs CLIA Waved Lab tests as identified by the department and reports results to the appropriate personnel.
• Performs additional skills such as suture removal, straight catheterization and injections (IM, Subq and intra‑dermal).
• Acts as a chaperone for health care providers during patient examinations and assists with procedures.
• Monitors and cleans assigned patient examination rooms, unit areas and equipment; reports outdated supplies, stock levels and restock set levels of items and necessary equipment repairs.
• Answers telephones, forwards telephone messages and schedules appointments, procedures and diagnostic tests under the direction of licensed staff.
• Assists in routine clerical functions such as filing medical information in patient records, locating and compiling department charts, obtaining medical records from other providers and entering charges for billing purposes.
• Attends and completes mandatory education including infection prevention and control, safety, CPR, equipment usage and procedures according to hospital and department policies.
• May perform patient phlebotomy in accordance with clinic procedures and physician orders after specialized training.
• May apply leads and monitor for diagnostic procedures such as EKG and ultrasound scan under direct supervision of licensed personnel.
• May assist inpatient and family education by providing educational material and general health information to patients and family members.
• May assist with transportation of patients to ancillary departments or inpatient units as directed by licensed staff.
• May instruct in Basic Life Support (BLS) requirements.
• May perform IV access.
• May perform other duties based on department assignment.
• Required to work rotating schedules, which may include variable hours, weekends, nights and holidays to meet the staffing and patient care demands of a 24/7 complex health system.

• Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.
• Ability to perform the essential functions of the job as outlined above.
• Demonstrated human‑relation and effective communication skills.
• Demonstrated proficiency in the specific clinic’s specialty skills within six weeks of hire (specialty skills may not be performed until after basic competency testing).
• Ability to withstand the physical demand of being on your feet for long periods of time, moving and lifting patients and reaching for and handling equipment.

• State approved EMT course.
• One (1) year of…