Medical Equipment Technician

Overview

Adapt Health is hiring a Medical Equipment Technician for the 12 PM to 8:30 PM shift. The role involves safe delivery, setup, and education on the use of home medical equipment for customers. Setup may occur in homes, long-term care settings, clinics, or other locations as needed to service patients.

• Develop and maintain working knowledge of current HME products and services offered by the company and applicable governmental regulations.
• Comply with all applicable company policies and procedures.
• Educate customers in proper use and care of respiratory and HME equipment in a home setting.
• Complete required documentation following equipment setup, delivery, or pickups as required.
• Assist with customer equipment problems under emergency conditions.
• Process all orders in a timely, accurate manner.
• Promote services and products to referral sources in the community as appropriate.
• Develop basic reimbursement knowledge and document information necessary to ensure reimbursement for equipment, products, and services.
• Assist with the implementation of quality improvement programs to meet company policies.
• Maintain home oxygen systems through regularly scheduled visits to customers.
• Safely drive and maintain the company vehicle.
• Perform patient assessment and re-assessment for patient care.
• Perform routine preventative maintenance and simple repairs on equipment as required in accordance with company policies.
• Report equipment hazards and/or product incidents as required in accordance with company policies and procedures.
• Remain compliant with Adapt Health’s Compliance Program.
• Maintain PPE, infection control, and hazardous materials handling procedures; protect patient confidentiality per HIPAA.
• Complete assigned compliance training and other required programs.
• Maintain on-call responsibilities as required by company policy.
• Access patient residences without assistance as needed and travel to service areas; drive independently.
• Demonstrate effective verbal and written communication with customers, showing empathy, courtesy, and respect for privacy.

• Minimum
  
  Job Qualifications:
• High School Diploma or equivalent
• Entry level sales or customer service background preferred
• One (1) year of military, delivery driver with sales component, or health care technician experience considered related and preferred
• Two (2) years of related work experience and one (1) year of exact job experience for senior level
• Valid and unrestricted driver’s license in the state of residence

• Must be able to regularly lift and/or move up to 50 pounds and occasionally up to 100 pounds
• Ability to stretch, bend, stoop, crouch, and perform moderate to heavy physical labor when moving equipment
• Subject to long periods of sitting and driving
• Work environment may be stressful at times with fluctuating activities
• Exposure to unsanitary conditions in some home settings and potentially hazardous materials, loud noise, extreme temperatures, and pathogens
• May be exposed to high-crime areas; may encounter angry or irate customers
• Must be able to drive independently and travel as needed
• Must be able to access patient residences without assistance
• Strong mental alertness and the ability to communicate effectively with customers

Adapt Health is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by law. This policy covers all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.