Quality Supervisor

Schedule :
Monday - Friday (40 hrs/wk)
8:00 AM - 5:00 PM

Department
:
Quality Systems & Support - 252

Primary Purpose :

The Quality Supervisor reports to either a quality manager or director, and supports the daily operation of the Quality Systems & Support (QSS) department. They promote and coordinate efforts to implement quality processes, standardization efforts, and best practices in specific area of oversight. The Quality Supervisor’s role is to support both the functional area of responsibility and may also entail organization-wide project planning and leadership.

The Quality Supervisor monitors and coordinates the daily operational activities of assigned Quality Systems and Support staff. The Quality Supervisor is responsible for: development, performance management, performance appraisals and promotions of associated (QSS) staff under their assigned purview.

About ARUP :

ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.

ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life.

We never forget that there is a patient behind every specimen we receive.

We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.

Essential Functions :

Supports the adoption and implementation of quality-related strategic department and organizational objectives in functional area of responsibility. May also lead strategic, organizational projects as delegated by Quality and executive leadership.

Demonstrates knowledge of applicable regulatory requirements of federal, state, and local governments and other accrediting and licensure bodies pertaining to medical laboratories (e.g., FDA, CAP, CLIA, ISO, AABB, etc)

Responds to requests for immediate investigation and review of critical issues, facilitates corrective actions when needed

Consults with the Manager of Privacy & Risk and the Compliance Manager regarding issues where appropriate

Leads quality-related initiatives and supports implementation of quality processes for the organization.

Represents the quality department in cross functional committees and improvement teams

Trains team members on quality standards and best practices; may also support organization-wide training and communication

May support regulatory inspections, assessments and audits; leads corrective action and root cause analysis responses.

Facilitates root cause analysis investigations and CAPA processes. Applies systems-based thinking in the identification of appropriate corrections.

Updates personal skills and knowledge to remain current and become efficient and proficient in the position

Supports and contributes to the development of the department’s and/or organization’s Quality Goals and Objectives that are supportive of the organization’s Quality Management System (QMS) and strategic priorities

Establishes ongoing Quality Assurance and Quality Improvement programs within the area of responsibility. Regularly reviews appropriate indicators and initiates any necessary preventive actions.

Other duties as assigned.

Physical and Other Requirements :

Stooping:
Bending body downward and forward by bending spine at the waist.

Reaching:
Extending hand(s) and arm(s) in any direction.

Mobility:
The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.

Communicate:
Frequently communicate with others.

PPE:
Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies.

ARUP Policies and Procedures:
To conduct self in compliance with all ARUP Policies and Procedures.

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