Business Support Specialist

Overview

UMB’s Specialty Corporate Trust team offers a variety of trust services to the structured finance world for aviation, rail, and real estate. Working with customers worldwide, we onboard their businesses and administer trust transactions, providing fee revenue and interest income to the bank. Known globally as one of only a few specialty trust departments, we bring a niche product and service offering.

• You will use your attention to detail to manage risks associated with processing high volume of activities daily.
• Act as a liaison between Bond/Loan Operations and Relationship Managers.
• Review incoming messages in a shared mailbox to determine priority and urgency, completing requests in order of priority.
• You will use your critical thinking skills to resolve operational issues.
• You will use your customer service skills to provide specialized assistance to the Relationship Management team, including coordination and execution of systems set‑ups, coordination and compilation of Note Transfer documentation, Audit Confirmations, account set‑ups, record keeping, maintenance and updates to systems.

• You possess a Bachelor's degree or equivalent work experience.
• You have at least two years of relevant experience.

$38,910.00 - $75,080.00

UMB offers competitive benefits to eligible associates, including paid time off, a 401(k) matching program, annual incentive pay, paid holidays, a comprehensive company‑sponsored benefit plan with medical, dental, vision, and other insurance coverage, health savings and flexible spending accounts, dependent care accounts, adoption assistance, an employee assistance program, fitness reimbursement, tuition reimbursement, an associate well‑being program, an associate emergency fund, and various associate banking benefits.

Benefit offerings and eligibility requirements vary.

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