Usher

Job Summary

Ushers create a welcoming environment for patrons to Kingsbury Hall and the friendly faces of Utah Presents. They efficiently prepare the space and then ensure patrons, artists, and staff have a safe and enjoyable experience from the time their tickets are scanned to the safe departure from the venue. In the event of emergency, Ushers are tasked with communicating safety procedures and working together to enact the safety plan.

• Assist the House Manager with event setup and tear down in the lobbies, auditorium, and exterior of the building.
• Scan tickets to verify validity and direct attendees to their destination. Resolve seating issues as needed.
• Provide clear direction, maintain order, and prevent panic in a crisis.
• Hand out programs and answer questions.
• Enforce venue policies.
• Keep the theatre property clean and free of debris.
• May cross-train and work as a Box Office Cashier, Concessions, Merchandise Seller, or Crossing Guard as staffing needs require.

Excellent customer service and human relations skills; the ability to work independently, exercise judgment, and resolve issues. May be required to stand for a number of hours at a time, lift 10 lbs., and/or walk up and down stairs multiple times. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Previous experience in crowd management or ushering a plus.

Requisition Number: PRN
16727N
Full Time or Part Time: Part Time
Work Schedule

Summary:

The work schedule can vary based on event schedules and are frequently on nights, weekends, and sometimes holidays. An average shift is 3-4 hours. Shifts are managed via an online scheduling application and are voluntarily accepted by the employee, not assigned by
Department: 00491 - Utah Presents
Location: Campus
Pay Rate Range: 15.00
Close Date: 4/28/2026
Open Until Filled

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