Training Developer - ERP Transformation

Overview

We are seeking a creative and detail-oriented Training Developer to join our Change Management team as part of a global ERP digital transformation effort. The successful candidate will support the Training Lead in designing and developing comprehensive training materials for end users, project team members, and other stakeholders.

• Training Material Development and Content Creation:
  Support the Training Lead in designing and developing training materials, including manuals, e-learning modules, job aids, and other resources for end users, project team members, and other training needs as required. Create engaging and effective training content that aligns with project goals and user requirements. Utilize various training technologies and tools to enhance the learning experience.
• Training Needs Assessment and Continuous Improvement:
  Conduct training needs assessments to identify knowledge gaps and develop targeted training solutions. Collect feedback from training participants and use it to continuously improve training materials and delivery methods. Identify opportunities for improving training processes and implement best practices.
• Collaboration, Delivery, and Support:
  Work closely with subject matter experts, project team members, and other stakeholders to gather information and ensure the accuracy and relevance of training materials. Assist in the delivery of training sessions, both in-person and virtually, to ensure effective knowledge transfer. Provide ongoing support to end users and project team members to address training-related questions and issues.
• Documentation and Quality Assurance:
  Maintain comprehensive documentation of training materials, updates, and revisions. Ensure that all training materials adhere to quality standards and best practices.

• Accurately assessing the training needs of diverse audiences including end users, project team members, and other stakeholders and creating targeted training solutions that address specific knowledge gaps.
• Gather and synthesize information from various sources while ensuring that content is up-to-date and aligned with project objectives in fast-paced environments or when there are conflicting inputs.
• Collecting and analyzing feedback from training participants and using it to continuously improve training materials and delivery methods.

Bachelor’s degree in Education, Instructional Design, Business Administration, or a related field.

• 4+ years of experience in training development, preferably in a large-scale ERP implementation.
• Strong understanding of instructional design principles and adult learning theories.
• Excellent communication and interpersonal skills.
• Proficiency in e-learning authoring tools and software, such as Articulate Storyline, Adobe Captivate, or Camtasia, as well as proficiency in content creation tools like Microsoft PowerPoint and Google Slides; experience with SCORM and xAPI for course tracking and analytics.
• Strong organizational and project management skills.
• Ability to work collaboratively with cross-functional teams.

• Certification in Instructional Design or related fields.
• Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics.
• Familiarity with change management principles and practices.

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world.

They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.