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Customer Service Rep Ecommerce

Cycling E‑commerce Concierge Lead

Job in Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for: CONTENDER BICYCLES INC
Full Time position
Listed on 2026-03-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Ecommerce
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A cycling company in Salt Lake City is seeking an eCommerce Customer Service Lead to enhance online customer interactions. This role will act as the primary liaison for customers, handling queries related to orders, returns, and product inquiries while ensuring a high level of service. Candidates should have a strong knowledge of bicycles, excellent communication skills, and 2-3 years of relevant experience.

This position will evolve into a management role as the team grows.
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