Box Office Ticket Agent

Job Summary

Pioneer Theatre Company is hiring a Box Office Cashier responsible for answering phones, selling tickets, and addressing customer questions. The role is part‑time, with shifts from 10 AM to 6 PM Monday through Friday, and may extend into evenings and weekends during performance schedules. The position also manages ticketing for the University of Utah Theatre Department.

• Using our ticketing software to sell and exchange tickets for customers.
• Collecting money and returning change to customers.
• Counting money collected during the shift, balancing it with tickets or items sold, and submitting it to the supervisor for review.
• Providing directions and answering general questions about parking permits and policies, merchandise, theater productions, etc.
• Opening and closing facilities at the beginning and end of shifts.
• Cleaning the work area by sweeping floors, wiping off machines and counters.
• Assisting with special events and projects as needed.
• Handling clerical tasks such as answering phones, responding to mail, or filing.
• Fulfilling these same responsibilities for the University of Utah Theatre Department.

• Six months cashiering experience (or equivalency; one year of education can substitute for two years of related work experience).
• Basic mathematical skills.
• Demonstrated human relations and effective communication skills.
• Word‑processing and spreadsheet skills may be preferred for certain positions.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

• Enjoyment of theatre.
• Need only a part‑time schedule.
• Very good command of the English language.
• Strong customer‑service orientation.
• Willingness to help on all levels.

• Requisition Number: PRN
  16560N
• Full Time or Part Time:
  Part Time
• Work Schedule
  
  Summary:
  
  Part‑time schedule 10 AM–6 PM Monday through Friday, with some evening and weekend work when show schedules necessitate.
• Department: 00072 — Pioneer Theatre Company
• Location:
  
  Campus
• Pay Rate Range: $10.50 to $12.50
• Close Date: 2/20/2026
• Open until filled.