Senior Business Operations Advisor

Job Description

What You'll Do

Business and Strategic Planning

• Build and facilitate repeatable and company-focused strategic planning processes that include confirmation of continued relevance, progress evaluation and communication to affected stakeholders.
• Lead the coordination, planning and facilitation of various departmental/divisional events (i.e. Departmental Summits, All Hands Meetings, Leadership Planning Sessions, staff meetings) to ensure they are effective, purposeful and outcomes based.
• Manage the overall workforce plan and staffing models, taking into account multiple and interrelated initiatives to either increase or decrease headcount, each with their own set of success criteria/outcomes, timelines, and budget impact.
• Maintain accountability for workforce-related budgets, including tracking employee hires by cost center, budget and competency in alignment with the Strategic Plan and other key inputs.
• May produce segment business plans and analysis under guidance from Segment Lead.
• Facilitate the adoption of standard operating procedures (SOP) and assist with communication and education of new processes both within and outside the department.
• Facilitate change management work efforts to support business and process improvements and overall departmental/divisional effectiveness.
• Promote departmental growth and development by aligning strategic initiatives, workforce planning and financial stewardship with organizational priorities.

Project Management

• Lead special projects for the department/division/segment as assigned, exercising independent judgement and ownership from initiation through completion. Possible duties could include:
• Evaluation of operational and financial opportunities to reduce costs, improve efficiencies, and optimize resource utilization.
• Review and evaluation of best or next practice opportunities for potential adoption.
• Develop data-driven recommendations based on important industry literature and emerging trends; ensure leadership is informed of issues relevant to strategic and operational decision-making.
• Serve as lead on engagements with external entities (i.e. consultants) coordinating data gathering analysis, and research efforts in alignment with leadership direction.
• Manage and track departmental/division initiatives/projects, and independently develop presentations summarizing progress, risks, outcomes, and financial implications for varied audiences, including ILT and Senior Leadership.

Data Analysis/Reporting

• Consolidate, standardize, and maintain accurate data analysis and reporting for business operations..
• Provide analysis and insights for proposed strategic initiatives by leveraging a comprehensive understanding of end-to-end departmental and divisional operations.
• Maintain accountability for managing and monitoring multiple cost center budgets including:
  • Budget forecasting and variance analysis
  • Identification of risks, trends, and cost drivers
  • Progress monitoring against administrative cost reduction goals
• Provide monthly budget performance reporting and education to leaders and teams, ensuring clear understanding of budget status, variances, and corrective actions needed.
• Track, analyze, and report on progress toward strategic and operational goals, including collection and evaluation of key performance indicators (KPIs).
• Demonstrate strong attention to detail and data integrity to support accurate financial and operational decision making.

Business Partnerships

• Strengthen business partnerships and stakeholder relationships through proactive communication, collaboration and continuous process improvement.
• Serve as trusted advisor to leaders by translation financial, operational, and strategic data into actionable insights.
• Facilitate completion of the Annual Report, CEO/Board reports, and other marketing/communication deliverables with a focus on partnering to deliver communications…