Senior Strategist-Educational Technology

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is.

Grade:
Professional 312 Pay Range: $ - $

The Senior Program Experience Strategist is responsible for enhancing the educational experience for our students and stakeholders. This role leads strategic initiatives aimed at improving existing solutions and processes, fostering collaboration across teams, and driving continuous improvement in our program offerings.

This position requires you to work at our headquarters, 4001 South 700 East, Salt Lake City, UT 84107. You would work a hybrid schedule in the office 4 days a week with one day remote.

• Leads efforts to identify areas for improvement within existing solutions and processes related to program experience. Develops strategic plans to address identified gaps and enhance overall effectiveness.

• Conducts thorough analysis of current solutions and processes to identify inefficiencies and areas for optimization.

• Designs comprehensive strategies aligned with organizational goals and priorities to drive positive change and enhance program experience.

• Develops actionable plans and initiatives based on strategic objectives, ensuring clear goals, timelines, and accountability measures are in place.

• Collaborates closely with cross-functional teams including academic departments, technology, operations, and student services to implement strategic initiatives effectively.

• Utilizes data and analytics to inform decision-making processes and measure the impact of strategic initiatives on program experience.

• Leads change management efforts to ensure successful implementation of strategic plans and initiatives, including stakeholder engagement, communication, and training.

• Drives a culture of continuous improvement within the Program Experience Solutions team and across the organization, fostering innovation and best practices.

• Leads the development and execution of strategic plans and projects aimed at enhancing program experience and achieving organizational objectives.

• Works with senior leaders across partner teams to align strategic priorities, share best practices, and drive collective success.

• Fosters collaboration and alignment across partner teams to ensure a unified approach to program experience enhancement and organizational goals.

• Performs other job-related duties as assigned.

• In-depth understanding of higher education industry trends, challenges, and opportunities.

• Strong strategic thinking and problem-solving abilities.

• Excellent leadership and team management skills.

• Proficiency in data analysis and interpretation.

• Advanced project management skills, including planning, execution, and evaluation.

• Effective communication skills, both verbal and written, with the ability to present complex information in a clear and concise manner.

• Strong interpersonal skills with the ability to build and maintain collaborative relationships across departments and with external partners.

• Familiarity…