Front Desk Receptionist

Overview

Job . Jack

B. Parson Companies, a CRH Company. Our purpose is to champion the safety, empowerment, and development of our employees. We strive to be the preferred source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services. We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength.

This is a skilled position requiring the employee to perform a variety of office support functions and is the face of the company to everyone visiting our office.

• Warmly welcome and direct visitors in person or on the telephone.
• Greet all walk-in visitors warmly and ensure guests are properly identified and comfortable.
• Call person(s) waiting for visitor(s).
• Answer calls from multi-line telephone system and route to the appropriate party.
• Take and relay messages as needed.
• Answer inquiries about the company.
• Schedule conference rooms.
• Maintain security by enforcing check-in procedures.
• Responsible for upkeep and care of reception area.
• Sort and distribute incoming mail for all employees, ensuring prompt delivery.
• Assist with outgoing mail and overnight deliveries, including mass mailings.
• Receive, sort, and transmit faxes for all employees, ensuring prompt delivery.
• Prepare outgoing transit bags for courier delivery to various locations.
• Receive, sort, and distribute transit bags from courier, ensuring prompt delivery.
• Maintain a calm, courteous, professional demeanor for a positive company image.
• Assist with filing, copying and distribution when needed.
• Knowledge of Microsoft Office software preferred:
  Word, Excel, etc.
• Knowledge of basic office practices and protocol.
• Maintain training records and log.
• Regular and predictable attendance at assigned times is required.
• Report to work on time and prepared to complete work tasks.
• Complete other duties as assigned by supervisor.

None

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

High school diploma or general education degree (GED) required; and two years related experience and/or training; or equivalent combination of education and experience.

Ability to read and comprehend instructions, correspondence, and memos. Ability to write clearly and effectively.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instruction. Ability to work well with others in a group or one on one setting.

To perform this job successfully, an individual should have (or be able to quickly gain) knowledge of Internet software, Excel, Word, Outlook, and other company related programs.

None

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift up to 50 lbs. Must be able to sit for extended periods.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet to moderate. Must be able to multi-task handling phones, customers, and other essential functions at the same time.

Must have excellent customer service skills.

The statements included in this job description are not intended to be all-inclusive. They represent…