Receptionist, Administrative​/Clerical

Job Title

Receptionist – Seasonal Client Service Professional

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business with a long‑term strategy known as Block Next, focusing on innovation, client experience, and sustainable growth.

As a Receptionist, you will inspire clients to make confident, informed decisions about their lives and finances. You will build strong client relationships that grow stronger each year, focusing on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferred times.
• Ensure all client needs are met during service both in‑person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales or marketing experience.

• Experience working in a fast‑paced environment.
• Previous experience in a customer‑service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help build healthy habits.
• Neurodiversity and caregiver support available for you and your family.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).
• Complete benefits catalog available online.

H&R Block remains committed to building a connected culture of trust, care, and collaboration. You will be immersed in an exceptional work environment recognized worldwide for supporting each other’s growth and inclusivity.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.