Mailroom Associate

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

Job Summary: We are looking for a Mailroom Associate to handle, sort and distribute envelopes and packages. In this role, you should be diligent and reliable, have attention to detail, good literacy skills and the ability to remain calm and productive when handling urgent mail or postage mistakes.

Your goal will be to ensure our mail reaches its recipients in good condition within the Service Level Agreements in place.

This position is essential in maintaining the mailroom's daily activities without interruption.

• Work with other mailroom workers to receive, sort and distribute mail throughout the organization
• Process accountable mail couriers' shipments
• Assist and notify clients of mail and shipping protocols
• Prepare large batches of mail for distribution
• Keep records of incoming and outgoing packages utilizing computer applications & software
• Collect and prepare correspondence to be mailed, applying appropriate metering, verifying addresses and ensuring the packages are delivered with accuracy
• Arrange for express delivery when needed by the client
• Track mailroom supplies
• Ability to be flexible and able to work overtime as the business requires
• Must assist in supporting all service lines in addition to primary role

• Proficiency in reading, writing, and speaking English
• Good communication, interpersonal, and customer service skills
• Attention to detail while multitasking
• Ability to work at a computer for extended periods
• Microsoft Office experience; specifically in Outlook and Excel
• Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties
• Ability to engage in repetitive motion activities like twisting, bending, and climbing
• Able to lift 40lbs
• Comfortable in a client facing environment
• Dedicated to meeting client expectations
• Integrity and respect for confidentiality and privacy
• Self driven and highly motivated
• Previous experience with mail processing is advantageous

The pay rate for this position is $16.00 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, , , ,  or  We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.