Biometrics; Fingerprint Technician - On Call

Biometrics (Fingerprint) Technician - On Call

Join to apply for the Biometrics (Fingerprint) Technician - On Call role at Amentum
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This is an opportunity to work with the United States Citizenship & Immigration Services (USCIS) in meeting the mission of administering the nation’s lawful immigration system. The position is paid hourly at $17.85 (set by the Service Contract Act) and is regulated by the Department of Labor (DOL) as a Service Contract Act (SCA) contract. The DOL regulates the minimum hourly rate of pay, holiday and vacation leave benefits, and Health and Welfare (H&W) money.

As a Biometric Technician (BT), you will support the mission of a government program located in Salt Lake City, UT. This position works as part of a dynamic team of professionals assisting the USCIS Application Support Center (ASC) operations. Amentum provides all required job training for qualified candidates. This is an on‑call (casual) team member.

On‑call (casual) employees are expected to be available all five days, Monday through Friday from 7:45 am to 4:15 pm for substitute coverage as needed at the site. This is not a regular full‑time or part‑time position; it is a casual on‑call position. All efforts are made to notify on‑call personnel in advance of the site on‑call needs; however, occasionally employees are notified the night before or day of.

Interested candidates must meet this availability. In this position, hours are not guaranteed, and employees are on an “as needed” basis so a steady income stream cannot be guaranteed. The on‑call position is a perfect fit for candidates with flexibility, seeking supplemental income and for those who still want to be active in a work environment without a committed schedule.

• Complete biometrics registration for applicants seeking legal immigration to the United States.
• Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
• Provide front‑line customer service as representatives of Amentum and on behalf of the United States Government.

It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, display a cheerful and inviting demeanor, smile, manage the applicants with sensitivity, courtesy and ensure the applicant is treated with respect as a customer of the USCIS ASC. Personnel must safeguard all areas where personal identifiable information (PII) is vulnerable.

• Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program‑wide processing times.
• Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.
• Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
• Visually inspect applicants and their belongings prior to allowing entry into the facility.
• Conduct periodic facility checks (both interior and exterior) reporting any concerns to the site supervisor.
• Assist the site supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.
• Manage and complete administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, maintaining a visitor control log for non‑applicants, signing off on facility checks and other administrative duties as needed.

• Must be able to obtain and maintain facility credentials/authorization. US citizenship is required for facility credentials/authorization at this work location.
• A high school diploma or equivalent.
• Must be able to speak and write in English.
• Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks.
• Ability to hold and grasp applicant’s hands to obtain quality fingerprints.
• Ability to work in a high‑paced environment with the public.
• Ability to type…