Accounts Receivable Specialist

Founded in 2002, Certified Fire Protection is dedicated to safeguarding lives and property through comprehensive fire protection solutions. Based in Salt Lake City, we specialize in the design, installation, inspection, and maintenance of fire safety systems for commercial and residential properties.

Our team is passionate about quality, safety, and integrity, ensuring every project meets the highest industry standards. At Certified Fire, you’re not just joining a company; you’re becoming part of a team that’s committed to protecting people and making a meaningful impact every day.

This is a full-time on-site role for an Accounts Receivable Specialist located in Salt Lake City, UT. The Accounts Receivable Specialist will manage and process incoming billing statements, monitor outstanding balances, perform debt collection, and ensure timely invoicing. Additional responsibilities include communicating with clients to resolve payment discrepancies, collections, accounts payable, customer service and reception.

• Preparing invoices, matching payments to invoices, and researching discrepancies
• Sending payment reminders, and applying payments to customer accounts
• Ensuring strong customer relationships and responding to customer inquiries
• Negotiating payment arrangements and addressing customer concerns
• Documenting profits and losses, and submitting daily reports to management
• Strong focus on collections for all accounts, both commercial and residential
• Create and send collections letters as appropriate
• Preliminary processing of liens and lien waivers
• Responsible for carrying out miscellaneous accounts receivable and accounts payable tasks
• Assisting with and directing incoming phone calls, providing exceptional customer service
• Communicating (both written and orally) effectively and maintaining professional relationships with branch staff, customers, external vendors and other branch departments. Fostering teamwork with all other departments.

Experience:

• Must have strong background in accounts receivable and collections and a working knowledge of database and spreadsheet software, with a strong emphasis on customer service.
• High School Diploma or equivalent required

• 2-3 years of accounts receivable experience
• 2-3 years of office/administrative experience
• Construction background a plus

• High level of attention to detail
• Strong two-way communication skills
• Excellent team working and collaborative skills
• Ability to multi-task and handle a fast-paced work environment
• Typing 30-50 wpm
• Strong work ethic

• Knowledge with Quick Books and Microsoft Dynamics Office software
• Successful completion of a background check and Motor Vehicle Records Check
• Successful participation and completion of random drug screenings

Continually (75% or more)

• Standing and walking
• Keyboard Operation
• Use of clear and audible speaking voice
• Ability to hear normal speech volume level

Continually (note: this section lists activities with percentages)

Frequently (50% or more)

• Lifting/carrying/pushing and/or pulling 1-25 lbs.

Occasionally (25%):

• Stooping/kneeling/crouching
• Climbing a ladder/step stool
• Reaching overhead
• Lifting/carrying/pushing and/or pulling 25-50 lbs.
• Grasping/squeezing
• Ability to hear whispered speech level

Never (0%):

• Operation of a motor vehicle

$18.00-$22.00/hour

• Full benefits package, including company paid Medical coverage for all full-time employees
• 401(k) program with generous company match