Senior Revenue Accountant

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible.

• Focus:
  Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
• Accountability:
  Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
• Speed:
  Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.
• Talkdesker: YOU!

The Senior Revenue Accountant is a critical role within the Accounting department, ensuring the accuracy and integrity of Talkdesk's revenue recognition process as a high-growth cloud-based technology company. This position owns key aspects of the revenue cycle, ensuring compliance with US GAAP and specifically ASC 606 – Revenue from Contracts with Customers. The role directly contributes to the organization's growth by providing reliable financial data, supporting strategic decision-making, and maintaining strong internal controls over a complex and evolving area of accounting.

A successful candidate will be instrumental in the ongoing analysis and implementation of the revenue standard.

• Participate in the month-end accounting close process, including taking ownership of deferred revenue and revenue reconciliations, updating roll-forwards, preparing journal entries, and analyzing revenue-related fluctuation analysis of the company's balance sheet and income statement.
• Perform contract reviews, interpret complex contract arrangements, prepare technical memos, and ensure that revenue and deferred revenue are accurately recorded under GAAP.
• Research accounting guidance and assist with writing technical memos to support revenue recognition conclusions.
• Assist with Standalone Selling Price (SSP) analysis under ASC 606.
• Support process improvement and automation initiatives, such as working closely with the Financial Systems team to automate manual work and improve the way our financial systems are used.
• Liaise with external auditors to support audits related to revenue accounting.
• Participate in ad-hoc revenue, order-to-cash, and accounting projects and needs.

• Bachelor's degree in Accounting, Finance, or a similar degree required.
• At least 4 years of US GAAP accounting and revenue recognition experience.
• Combined work experience in a Big 4 Accounting firm and industry is a strong plus.
• CPA license a strong plus.
• Familiarity with revenue accounting for the software, technology, or SaaS industry is mandatory.
• Must have specific experience or in-depth knowledge of ASC 606 (Revenue from Contracts with Customers), including the five‑step model, treatment of costs to obtain and fulfill a contract, and the determination of Standalone Selling Price (SSP).
• Proven ability to succeed in a fast‑paced and constantly changing environment.
• Excellent time and self‑management skills, ability to prioritize, and multitask to meet deadlines.
• Strong ability to work collaboratively across various cross‑functional teams.
• Advanced Excel skills (if statement,…