Night Concierge; Housing

Overview

Job Role:

Housing Night Concierge (Supported Housing)

Salary: £17,982.37 per year (full time equivalent £24,988). Hourly rate £14.41 per hour.

Hours:

24 hours per week. Contract type:
Permanent.

Location:

Salisbury, Wiltshire.

Additional information:
Valid driver’s license and access to own vehicle – business insurance will be required for roles involving travel for work. This role involves working evenings and nights after 7 PM; full schedule to be discussed at the interview. Shifts and hours are waking night shifts requiring individuals to be aware and alert.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

We’re looking for a Housing Night Concierge to be the friendly and reassuring on-site presence across our supported accommodation services (owned or leased by Julian House). You’ll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight.

This role is suitable for someone who’s confident working solo, has great attention to detail, and genuinely cares about maintaining positive relationships within the community. Every shift is an opportunity to support vulnerable individuals and be part of something meaningful.

• Be a reassuring on-site presence, ensuring the safety and security of our supported accommodation through the night and weekends.
• Conduct regular building checks and patrols to monitor safety, maintenance issues, and ensure a calm environment.
• Monitor CCTV and respond to any concerns or incidents in line with policies and procedures.
• Keep a clear and accurate log of events and activities during each shift.
• Support smooth transitions between shifts by providing detailed verbal and written handovers.

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties broadly in line with the above key responsibilities.

Full job description:

• Experience working with people who may have complex needs and/or challenging behaviours.
• Experience in a similar overnight role is preferred but not required as full training and induction will be provided.

• Access to our Rewards Platform, including an Employee Assistance Programme and Health Cash Plan.
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays – increasing to 30 days after 4 years of continuous employment (pro rata for part-time staff).
• 30% staff discount at Julian House charity shop.
• A generous and competitive pension scheme.
• A supportive culture with regular supervision and opportunity for career development and free monthly training sessions.
• Eligibility for the Blue Light Card discounts.
• Reflective Practice sessions with objective, external facilitators.

As an Equal Opportunities employer, we have an Equality and Diversity Action plan and Inclusion & Diversity champions who meet monthly to progress diversity goals. We invite applications from all backgrounds and cultures, including those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, and an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process, please contact us so we can support you. We accept CVs and applications in all formats.

All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision depends on the offence type and its relevance to the role. If you would like to discuss any convictions, please contact the person named in the advert. All information is handled according to our Data Protection Policy.

If you have any questions about this role, please contact the recruitment team at re We look forward to speaking with you soon!

Please note:

We reserve the right to close our vacancies once the perfect candidate has been found. Submissions may be closed early, so apply soon.